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- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Very Rude Billing Staff
A review by a patient that verified they have visited Dr. Walter Jones - Posted on September 18th, 2013
His office balance billed me in violation of Tricare rules. When I called them about the billing error, they insisted Tricare had made a mistake and that I was responsible for the difference. When I went on to explain Tricare's policy against balance billing, his billing staff was very rude, stating, "I'm not going to argue with you, you need to call Tricare.
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