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Dr. Walter Marcus Is this you?

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18 Ratings • 5 Comments

3.7
  • 9
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
32.1 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 of 18 Ratings

not sure what these reviews are about... office is great!

very friendly staff and the doctor is excellent!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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not there

Had an appointment at 4:15 on Thursday....I arrived at 4:00pm and doors were locked and answering service said they were gone early for the weekend. This after getting a confirmation email the day before the appointment to confirm date and time. And no phone call on home or cell phone

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an old-fashioned type of doctor who gives you his time and patience

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

My first two appointments with him were canceled by him as he had other things to attend to. I wish I listened to my instincts and switched Dr's at that time. I always have a problem getting a hold of the office and usually have to leave a message that does not always get returned. When I was diagnosed with gestational diabetes I was very upset about it. I don't feel I was given the proper guidance on this condition and had to wait nearly three weeks before I was able to meet with a specialist. The final straw was yesterday. I had an appt at 4:30 and showed up but the doors were locked. The answering service said they "decided to close early". The office called me this morning and said that they called all the patients a few days ago to let them know that they would be closing early but I never got a call! Staff told me I must not have picked up my phone. I have no missed calls from them and they could have left a message. I am very disappointed.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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disappointed

My first two appointments with him were canceled by him as he had other things to attend to. I wish I listened to my instincts and switched Dr's ...

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