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7 Ratings • 2 Comments

3.7
  • 4
  • 0
  • 0
  • 2
  • 1

Quality Rating

Satisfied

Wait Time
32.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

One Star

Dr. Stern lied to me about the potential risks of surgery he'd recommended. I was concerned about several potential downsides, and he outright promised me they wouldn't happen--but they did. As a result, I now have serious problems as a result of his surgery. He left oil in my eye, after he'd promised me that if we went that route, he would be able to remove all of it. I am now legally blind in that eye, and have many physical problems due to the oil, scar tissue, etc. I wouldn't recommend him to my worst enemy--it would be too cruel.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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I have no problem waiting

Although sometimes the waiting time in the office can be a little long, I am a patient patient. Dr. stern has even come out to the waiting room and apologized if he is running behind but that is only because he is a caring and compasionaite physician and doesen't rush when he is with you. I have no problem waiting my turn, just wake me if I start to snore!

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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