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Dr. Wayne Mcwilliams Is this you?

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13 Ratings • 1 Comment

4.5
  • 8
  • 3
  • 2
  • 0
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
22.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

Walter L.

Posted on November 19th, 2013

I tried to make an appointment today and the phone was busy. I tried to call the operator in the office and that line was busy. At a prior visit, one of the clerks said that my office visit wasn't covered by my insurance and that it would be fraud if she recoded the service so it was covered by Medicare. This was a routine annual exam which was definitely covered. I appealed my case to the office manager and eventually the bill was processed. The office is very busy and I feel that they are either understaffed or the staff isn't performing well. Dr. McWilliams seems excellent, but his staff is not.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on April 3rd, 2017

Five Stars

Posted on March 27th, 2017

Four Stars

Posted on March 30th, 2016

Five Stars

Posted on November 19th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 21st, 2015

Four Stars

Posted on October 1st, 2015

Four Stars

Posted on July 9th, 2015

Five Stars

Posted on April 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on March 21st, 2015

Five Stars

Posted on January 20th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 16th, 2014

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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