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Dr. Wesley Ensley Is this you?

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8 Ratings • 1 Comment

3.4
  • 4
  • 1
  • 0
  • 0
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
32.5 min

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Showing 8 of 8 Ratings

Silverwood Location has unprofessional staff

Posted on April 23rd, 2014

I was unable to meet the Dr. And I don't want to because of extremely Rude staff. I wanted to be a new patient because he was close and reviews seemed ok. I asked the receptionist how long of a wait to see the Dr. Since he was on my Humana plan but she said he was on vacation, she recommend Dr Cole, and I asked her if he accepts my Humana and she said "That's not my Job, your responsible for verifying Humana" she was rude, and unhelpful, unfortunately I can't remember her name. I have had many doctors over the years and this is the first time I have had someone refuse to tell me if a doctor accepts a insurance. What kind of a facility won't tell you what insurances they accept? The Dr should fire her because she is hurting there business. A receptionist is the first point of contact and should represent the dr and she was rude and unprofessional and she caused the Dr. Too loose a patient.

Full Review Rating Breakdown
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One Star

Posted on October 2nd, 2017

Four Stars

Posted on July 6th, 2016

Five Stars

Posted on May 26th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 11th, 2015

Five Stars

Posted on April 22nd, 2015

Five Stars

Posted on December 17th, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on February 6th, 2012

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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