- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
- Wait Time
Share Your Experience
Have you seen Dr. Will Jeffers?
Misdiagnosis and no customer service
Posted on April 30th, 2013
My wife was seen due to severe pain in her breast while she was nursing. Dr. Jeffers 1) misdiagnosed this as mastitis, 2) provided a prescription for unnecessary antibiotics, and 3) incorrectly advised that she should not feed from that breast as it could potentially make the baby sick. The following day when my wife was able to visit the lactation consultant at her primary OB/GYN they advised that the issue was simply a clogged milk duct; lack of any fever should have been the key clue that it was not mastitis. The extremely powerful antibiotic was therefore unnecessary. As for #3, the worst possible thing she could do with a clogged duct is to not feed on it. This caused immensely more pain and made the situation far worse. Lastly, even if it was mastitis, the suggestion that the baby could get sick from it is ridiculously incorrect - per the OB/GYN. I attempted to resolve this matter by speaking with several individuals at this office. Each time I'd been advised that my wife's file was on the doctor's desk. Dr. Jeffers attempted to call me back exactly once, and never returned any further calls. I additionally sent email to the office asking for the situation to be made right and received no response. Dr. Jeffers is incompetent when it comes to nursing women and provided advice so ludicrously incorrect as to be harmful. I strongly urge you to look for another urgent care provider if you are pregnant/nursing, or if you value customer service.
Posted on November 16th, 2016
Posted on February 12th, 2015
Posted on January 14th, 2015
Posted on December 20th, 2014
Posted on July 25th, 2014
Dr. Will Jeffers is similar to the following 3 Doctors near Glendale, AZ.
- Birth Control Facts about birth control to help decide which type is right for you.
- Type 2 Diabetes Basic facts about type 2 diabetes & risk factors to be aware of.
- Binge Eating Disorder Facts about binge eating disorder, including symptoms and causes.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides