The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. William B Franklin Is this you?

Filter Vitals Ratings

3 Ratings • 1 Comment

4.0
  • 2
  • 0
  • 0
  • 1
  • 0

Quality Rating

Highly Satisfied

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Rate Now

Share Your Experience

Have you seen Dr. William B Franklin?

Showing 3 of 3 Ratings

Receptionist

I'm much younger (early 40's) than most retirees, but am disabled the lady at the front counter actually had the nerve to argue that in fact, did not have Medicare. She said you mean Medicaid...she said it over and over until I presented her with my Medicare card and she then acted like I had been rude to her in some way because she was going to tell me what I had instead of letting ME, patient and payor of the bills tell her what insurance I had. It was all rather silly, but rude and unprofessional on her part. I have another doctor now, and the receptionist doesn't care as long as the bills are paid, and treats me as a patient/customer instead of that of a child.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Five Stars

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

  • Similiar Doctors

    Dr. William B Franklin is similar to the following 3 Doctors near Decatur, IL.