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Dr. William O Collins Is this you?

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4 Ratings • 2 Comments

3.0
  • 1
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  • 2
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Quality Rating

Satisfied

Wait Time
53 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Scheduling Issues

Working with Dr. Collins' surgery scheduler is a nightmare. The office never picks up the phone during business hours and does not return calls when messages are left. This is more of a complaint against the scheduler than it is against Dr. Collins, but the office staff and surgical staff who work with/for a Doctor impact how I feel about the Dr.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

I had 3 visits. Average waiting time was more then 1 hour while time with doctor 5-10 minutes. He never remember what was my problem, and did not care looking in my profile. When I had severe pain, I called to the office, few hours later intern called me back and said that I need to take Advil or go to Emergency. I did not have ANY help from the doctor and never go to the doctor, the clinic again, and certainly will not recommend it to any one.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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