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Dr. William G Herrera Is this you?

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11 Ratings • 3 Comments

2.9
  • 4
  • 1
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  • 2
  • 4

Quality Rating

Neutral

Wait Time
19.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 11 of 11 Ratings

Mrs

This doctor moved to HI to relax, to surf or to climb Mauna Loa summit but not to take care of patients. I went to get a second opinion about my diagnosis, one day I woke up and could not get up, spent 3 weeks bedridden and still, 6 months after, can't walk without a cane. I was telling the story of how my symptoms started and he kept interrupting me cuz he wanted to know just "what I was feeling at the moment of the appointment". I brought copies of my blood work, which he did not bother to look at, he didn't even sent his nurse or secretary to make copies of it! He spent 15 min with me and sent me home with a new prescription for headaches. The bond between patient and physician is vital for diagnostic and Therapeutic process, in this case it was non existant.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Prescribed 7x the allowable dose. Walgreens caught the issue

I was very unimpressed after seeing Dr Herrera. He did not seem coherent or knowledgeable about my problem. When I was experiencing dizziness, he prescribed a medication and sent me on my way. I took it to Walgreens to be filled and the pharmacist notified me that the dose was 7x the maximum allowable dose and was intended for migraines. I did not fill it and immediately found a different neurologist. Once diagnosed, the issue had nothing to do with migraines.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Did refer me to other doctors for diagnosis-helpful in that sense. Did give me the correct medicine for pain relief. But mean.

Wait time
5 minutes
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Five Stars

Two Stars

Four Stars

Easy Appointment
Promptness
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Appropriate Follow-up
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One Star

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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