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Dr. William J Rand Is this you?

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17 Ratings • 4 Comments

4.0
  • 9
  • 3
  • 2
  • 1
  • 2

Quality Rating

Highly Satisfied

Wait Time
40.3 min
Promptness
Easy Appointments
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

Five Stars

Dr. Rand is a wonderful and caring person. I just love him. thank you.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Waiting time& Medicare

Waited hrs! Total visit 4 hrs! young Dr. Rand Very knowledgeable & so very nice,My eyes were great,extra tests why?Not covered by Medicare or sup.ins. Charged extra $81.00. Others never charged me extra,ASK before each test if covered & Really necessary.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

The staff was incredible, They were so nice and caring. An amazing place from the moment you walk in.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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One Star

Too long waiting. Very disrespectful of patient's wait time.

Doctor's Response

We apologize for any unusual delay during your last visit. At times it becomes necessary that your doctor take care of an unscheduled emergency case. As you may know, certain vision issues need to be addressed immediately. We see all emergencies the same day, and although it may delay our patient schedule, it is a service which is extremely valued by our patients. When it comes to vision, time is of the essence and critical in preserving vision.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Four Stars

Five Stars

Four Stars

Wait time
56 minutes
Promptness
Full Review Rating Breakdown

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

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