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Dr. William M Culver Is this you?

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7 Ratings • 2 Comments

4.0
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20 min

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Showing 7 of 7 Ratings

Misdiagnosis by PA and then ignored when I called back to express my extreme suffering.

I saw Jay the PA on Monday who did a split second exam and prescribed suppositories to relieve inflamed hemorrhoids. I called back later in the week to report that I had experienced no relief and that the pain was now so bad that I could not be comfortable in any position; not even standing or lying down. He explained that that shouldn't be and that I should give the medicine a chance to work and call after the holiday weekend. Friday night was horribly painful. Saturday morning my wife took me on a horribly painful ride to urgent care. The doctor told me that my anal abscess was now so advanced that I needed to go to the hospital for emergency surgery and that they would call and tell them what was coming. I told the surgeon that it probably wouldn't have been so bad if I'd seen him Monday. His response was "where have you been?! I gave him the story and that was the end of his interest in continuing that discussion. As a result of this experience I have become a much weaker person. It took a very significant toll on me.

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Good doctor; staff lacking

I believe Dr. Culver is competent and trust his medical advice; however, his office staff leaves a lot to be desired (i.e., not following up with specialists, phoning/faxing in prescriptions to the wrong pharmacy, ordering wrong prescription size, folow-up billing errors, etc.). The staff is nice enough, just not exactly competent.

Easy Appointment
Promptness
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Bedside Manner
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Appropriate Follow-up
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Five Stars

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Five Stars

Wait time
20.0 minutes
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