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Dr. William M Hayes Is this you?

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19 Ratings • 9 Comments

4.3
  • 15
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  • 2
  • 2

Quality Rating

Highly Satisfied

Wait Time
13.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Five Stars

Excellent care by Dr Hayes in a well run, patient centered clinic. Physical Therapy is fantastic also.

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Caring and competent

Dr Hayes performed a rotator cuff repair and used stem cells to help the large tear heal. I’m now 4 months out and have a pain free shoulder. Not only would I recommend Dr Hayes for his surgical abilities, he truly cares about me as an individual. How many doctors call you after surgery and give you their personal contact numbers? He is the best!!!

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Highly recommend!

Dr. Hayes has taken care of my daughter for years and is one of the most genuine physicians you will find. He truly cares about his patients, goes above and beyond, and is great with the kids! You don't find many like him these days!

Wait time
10 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Superb care for 3 generations

Dr Hayes has taken care of my broken ankle, my daughter's running injury and my granddaughter's dislocated shoulder!

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Breath of fresh air

kind, compassionate, efficient wonderful bedside manner

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Former Patient

Do not go to Dr. William Hayes for a torn meniscus. He realigns your knee cap unnecessarily. I asked several times that he only do the repair on the meniscus, but he insisted over and over again that a knee cap alignment would be easily done at the same time. I made it clear that I did not have any pain in my knee only the back where the meniscus was torn. He said that any woman my age (over 55) that had worn heels needs a realignment and that I would thank him for it. It turned out to be a difficult recovery (which he said the recovery was the same) as you go home with drainage tubes after a realignment unlike no tubes for the meniscus repair. It changed my life as my knee has gotten worse and come to find out this is not the norm for the industry. Avoid going to Dr. Hayes - if I could back time!! Stay away - would love to know how many others have had to endure this unnecessary procedure.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

My family have seen Dr. Hayes since 1996. He is an incredible doctor and his entire practice associates and staff are the best. I would only go to his office for any type of orthopedic problems. He takes time to actually listen to you and never rushes you. He has performed three different surgeries on myself and knee surgery on my daughter. I trust him completely even if we have to be referred to a specialist.

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Two Stars

Do not use this physician!! Warning!

Wait time
15 minutes
Easy Appointment
Promptness
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Due diligence for shoulder injury/pain

Shoulder injury patients please do your homework. Beware that this dr. is a knee and general ortho surgeon - he does NOT specialize in shoulders! The appt.s at this office will set you up to see this dr. if you have a shoulder injury or shoulder pain, and he will perform short examination and give false diagnosis - difficult for him to answer questions. Then they will charge your insurance $$$$, Most importantly, he does not specialize in shoulders. He is courteous and good bedside manner even though he appears rushed to get in and out. But courtesy does NOT equal accurate science and experience! Perhaps good for knees but NOT shoulders. If they were NO stars for diagnosis, that's what it should be.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
5 minutes
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Five Stars

Five Stars

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