About Dr. William M Kaplan MD

Dr. William M Kaplan, MD is a Doctor primarily located in Milford, DE, with another office in Dover, DE. He has 45 years of experience. His specialties include Gastroenterology and Internal Medicine. Dr. Kaplan is affiliated with Beebe Medical Center. He speaks English.

Rating Overview

16 Ratings with 6 Comments

The overall average patient rating of Dr. William M Kaplan is Good. Dr. William M Kaplan has been rated by 16 patients. From those 16 patients 6 of those left a comment along with their rating. The overall rating for Dr. William M Kaplan is 2.9 of 5.0 stars.

Locations

Dr. William M Kaplan has 2 locations

get directions CENTRAL DELAWARE GASTROENTEROLOGY ASSOCIATES
302 Polk Ave
Milford, DE 19963
get directions CENTRAL DELAWARE ENDOSCOPY
644 S Queen St Ste 105
Dover, DE 19904

Specialties

Dr. William M Kaplan has the following 2 specialties

  • Specialty Expertise

    Dr. William M Kaplan has the following 10 expertise

  • Constipation
  • Ulcerative Colitis
  • Hemorrhoids
  • Acid Reflux Disease (GERD)
  • Acid Reflux Disease (Gastroesophageal Reflux / GERD)
  • Abdominal Pain
  • Celiac Disease
  • Irritable Bowel Syndrome (IBS)
  • Hepatitis C
  • Colonoscopy

Board Certifications

Dr. William M Kaplan is Board Certified in 2 specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 6

Purposely Offensive and Ludicrous

The most bizarre, offensive, incredulouse experience I have ever had with any doctor. Ever.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Waste of time

First appointment, seemed ok, notified receptionist I was there for an appointment and welcomed, was greeted in the waiting room (that was unexpected), gave reason for referral visit, tests were ordered. Then the waiting while he dictated his notes to himself... This took longer than the appointment itself! So you pay for the time he needs to remember what he said to you. Second appointment, was the defining point to look for another doctor in this field. Walked in the door notified receptionist I was there for an appointment and the "loud" reply was that I owed $12 co-pay for the first appointment and needed to pay it now. Informed them that it was already paid the day after the bill arrived. Seems that they are confused and don't talk/communicate with their "billing office"! And they don't mind letting "everyone" know in the waiting room that you owe them $12... So Childish"! Then the waiting while the dictated notes are read (and more dictation for those notes), that some of the tests needs to be done again as they have not received them (so I couldn't even receive a copy), then the waiting again as more dictation was made.... So the majority of the appointment was for "office administrative purposes" so "their billing" could be explained to them, and personal "dictation"!! Couldn't wait to leave, and never looked back!

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

my first visit

I was impressed that he came to the recption room to greet me himself. He was very polite, he asked me questions about me,my family my health and what exactly was I there for. He was direct in answering any of my questions, and proceeded to set me up for testing, to insure just exactly what my problem was before he prescribed any medication for me, not like some other Doctors in the area. I am very impressed with Dr. Kaplan, and think we will have a good and sincere understanding of my medical problems.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

One Star

ignorant person i don't recommend him to my friends

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Dr Kaplan is a no-nonsense type of doctor. He listens, interprets, plans a treatment program (from suggested lifestyle changes to medication or surgical procedures if needed) and follows through. Personally I do not want my doctor to be my best friend. I want them to be able to use my symptoms & his examination to determine what is wrong with me and bring me back to health. Ive been a patient for over 15 years.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Hospital Affiliations

    Dr. Kaplan is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    45 Years Experience

  • Drexel University College Of Medicine

    Graduated in 1974

  • Hahnemann University Hospital

    Residency

  • Dr. William M Kaplan Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • CareFirst BCBS
    • CareFirst BlueChoice Advantage
    • CareFirst Maryland POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry DE PPO
    • Coventry Southern Health PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

  • Similiar Doctors

    Dr. William M Kaplan is similar to the following 4 Doctors near Milford, DE.

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