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Dr. William Otero Is this you?

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11 Ratings • 5 Comments

3.3
  • 6
  • 0
  • 0
  • 1
  • 4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

UNBELIEVABLE!

Posted on May 29th, 2017

The MOST INCOMPETENT and UNPROFESSIONAL "support" staff I have ever seen! They tried to make my daughter do my Referral/Authorization for a specialist I was supposed to see instead of doing their job themselves. Either they don't know How to do their job or they are Too Lazy to Do It.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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good doctor, poor staff management

Posted on April 28th, 2015

really good doctor, but staff needs to get checked. they def don't know how to follow up with patients... no courtesy call when results come back, no follow-up when you ask for help with prescriptions. def don't think I'll be visiting this doctor again. staff and doctor really make it seem like you aren't worth their time after you leave their office.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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new patient

Posted on May 25th, 2011

i visited this doctor for the first time and was very pleased by the way he provided medical care to my sons. he diagnosed a problem my son has had for a couple years with no difficulty. his bedside manner is knowledgeable and gentle. he was patient and made sure i understood the follow up care for my son. his office staff were professional and pleasant.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Incompetent Doctor!

Posted on October 15th, 2010

Dr. Ortero shouldn't have a medical practice.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Five Stars

Posted on January 21st, 2010

Finally, a "good doctor". I don't feel rushed and he gets the results in a timely fashion. His staff is polite and caring.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 31st, 2016

One Star

Posted on April 5th, 2015

Five Stars

Posted on March 2nd, 2015

Five Stars

Posted on February 25th, 2015

Five Stars

Posted on January 10th, 2015

One Star

Posted on September 9th, 2009

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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