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Dr. William G Reiner Is this you?

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8 Ratings • 1 Comment

3.4
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Quality Rating

Satisfied

Easy Appointments
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Friendly Staff
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Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
35 min

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Showing 8 of 8 Ratings

Staff miscommunication cost me a lot of money!

Did not see the Dr. I was referred to and the other doctor in their office wasn't covered under insurance! Staff said xray before appointment was necessary but neglected to tell me only one of their staff requires this. Dr. didn't even know an xray was done or look at it until I mentioned it and he didn't use it for diagnosis. Cost me hundreds of dollars because of their serious lack of communication and misinformation! Dr. was okay (almost too descriptive/wordy) but the staff was very misleading.

Easy Appointment
Promptness
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Five Stars

Wait time
10.0 minutes
Easy Appointment
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Bedside Manner
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Two Stars

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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