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6 Ratings • 1 Comment

3.2
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Quality Rating

Satisfied

Wait Time
32.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Four Stars

This clinic was in Visalia.+ The Dr. was fine: knowlegeable & courteous. - he did not greet or acknowledge our family when he entered our room, but again when he spoke to us he was friendly.-the front desk person was somewhat friendly. The doc's assistant did not speak a word when she entered our room. If there was an area to rate her it would be 1 STAR. The person who took our babies blood would also get 1 STAR. Although I was confident in the Dr's ability, I think I will try to switch to a facility that is more patient-friendly. This is the first medical facility I have been to that did not have any hand sanitizer in the waiting area or patient room. The facility seems to be disconnected in their patient-provider relationship.

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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Five Stars

Five Stars

One Star

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Full Review Rating Breakdown

Four Stars

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