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Dr. Xiwu Sun Is this you?

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6 Ratings • 1 Comment

3.2
  • 3
  • 0
  • 0
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
17.5 min

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Showing 6 of 6 Ratings

One Star

Posted on October 5th, 2012

Dr. Sun was out of the office during the period I had pneumonia. The receptionist was not helpful, stating that I could not be seen by another provider in the practice. Up until this point, regular check-ups were handled appropriately but not when I had pneumonia. I've heard they have a monopoly on referrals from St. Joe's so they don't need to have good customer service. They were there when I needed them.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 12th, 2017

Five Stars

Posted on December 24th, 2014

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 5th, 2014

Two Stars

Posted on May 7th, 2014

One Star

Posted on March 17th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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