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Dr. Yaneth Trujillo Is this you?

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13 Ratings • 3 Comments

3.0
  • 5
  • 0
  • 2
  • 1
  • 5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45.4 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

HIGHLY INEFFECTIVE, UNPROFESSIONAL

Posted on August 25th, 2017

I CAME INTO YOUR MIRAMAR OFFICE ON SATURDAY AUGUST 19TH AT 10AM, SPOKE WITH RECEPTIONIST AND THE NURSE. SHOWED THE NURSE THE PICTURE OF THE BLOOD GLUCOSE MONITOR I RECEIVED IN THE MAIL FROM ONE TOUCH, AFTER AETNA TOLD ME TO ORDER IT FROM THEM. AGAIN FOLLOWING AETNA'S INSTRUCTION I REQUESTED PRESCRIPTIONS FROM YOUR OFFICE BE SENT TO AETNA'S MAIL ORDER SERVICE FOR THE TEST STRIPS AND THE LANCETS. I PROVIDED THE TELEPHONE NUMBER AND THE FAX NUMBER FOR AETNA. ONE WEEK LATER NOT A SINGLE PERSON FROM YOUR OFFICE HAS CONTACTED AETNA AND SUBMITTED THE NEEDED PRESCRIPTIONS FOR THE 2 ITEMS. I CALLED TODAY, THE BLACK HISPANIC MAN WHO SPEAKS LITTLE ENGLISH ANSWERED, I ASKED FOR THE NURSE AND SOMEONE WHO SPOKE ENGLISH, HE PUT ME ON HOLD, THEN TRANSFERRED ME TO THE ANSWERING SERVICE. BOTH OF THESE INCIDENTS ARE UNACCEPTABLE AND SHOW THE DEPTH OF THE LACK OF PROFESSIONALISM IN YOUR OFFICE. I AM FILING A FORMAL COMPLAINT AGAINST YOUR OFFICE WITH AETNA.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on March 31st, 2016

she is a very good doctor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Sólo le interesa el dinero no el paciente,

Posted on May 13th, 2014

Es lo peor, sólo le interesa el dinero, no el paciente como persona, el servicio de emergencia que tiene es de lo peor. Las escoje del basurero. Lo peor decepcion

Wait time
56 minutes
Friendly Staff
Accurate Diagnosis
Appropriate Follow-up
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Five Stars

Posted on October 25th, 2017

One Star

Posted on August 25th, 2017

One Star

Posted on May 19th, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Two Stars

Posted on January 19th, 2016

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 2nd, 2015

Five Stars

Posted on September 11th, 2014

Four Stars

Posted on August 30th, 2014

One Star

Posted on July 15th, 2014

Four Stars

Posted on June 18th, 2014

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