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Dr. Yolandra G Toya Is this you?

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10 Ratings • 3 Comments

2.0
  • 2
  • 0
  • 1
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  • 7

Quality Rating

Neutral

Wait Time
31.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 10 of 10 Ratings

One Star

She is horrid and always nasty. She's never given an accurate diagnosis either. She's in the wrong line of work.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Rude Doctor. Not kid friendly at all.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Appalled

I have taken my child to After Hours Pediatrics a couple of times over the years for illnesses when I want her to be seen after hours. So on a recent visit they had the earliest opening compared to my regular pediatrician so I took my child there. The front office staff was extremely kind and professional. The same was true for the nurse. She was attentive, professional, and caring. Then we met Dr. Toya. I have never in my life been so appalled by such a rude, aggressive, and hateful healthcare provider. Even my young child, who is still of the age of pure innocence, turned to me as we left and asked not to be brought back there again and said "she was too...something. I don't think she liked us". I do not have any clue as to why she took an immediate and obvious dislike to us and it was very apparent she was having a bad day, but I brought my child there for treatment; which she at least recieved that, but there was no call for the rude, unprofessional behavior, and the condescending delivery of her advise. I will never again use After Hours and I am advising all of my friends and colleagues with children about the incident and this particular doctor.

Easy Appointment
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One Star

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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Five Stars

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