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Have you seen Dr. Yvonne M Wolny?
Like the doctor, hate the staff
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on June 14th, 2015
I really like Dr.Wolny and have gone to her for years. She is very straight forward, to the point, no nonsense - which I like. However, in the last year or so she hired two new staff members and they (receptionist and assistant) are incredibly frustrating to deal with. I have tried to let it go several times but am now seeking a new doctor because the incompetent staff causes me high levels of stress every time I need something routine. In the last six months, I have experienced the following: Assistant, filling in for receptionist forgot she checked me in and took a walk-in ahead of me, even after I reminded her I was there. When I complained about the 45 minute wait (it's usually 10 minutes or less) she called the back to tell them I was in a hurry, as if I was being difficult after she forgot me. She always seems frazzled - that doesn't make it any easier to deal with her. Once, assistant knocked, entered, and stood stupidly in open door as the doctor was about to start my exam, until I asked her what she was doing, which prompted Dr. Wolny to tell her to leave and close the door. She was clearly frustrated. This was not the first time I saw her frustrated with her staff. Another time the assistant scheduled surgery for a date/time I specifically said would not work, twice, then did not tell me I needed additional blood work done ahead of time. More recently, the receptionist called me with a message about test results then had no idea what I was talking about when I called her back 5 minutes later, then hung up when she tried to transfer me to the doctor. On the second attempt she transferred me to a voicemail that had no name. I doubted it was my doctor's voicemail and didn't leave a message. On the third attempt, I waited 15 minutes to talk to my doctor. Another time receptionist called me multiple times looking for someone else. Weeks later, post surgery, receptionist called and left me a voicemail saying she'd faxed my records per my request, when I called to tell her I had not requested that and asked where she had sent my records she said "oh, don't worry, I just confused you with someone else" Um, what?? That was the last straw.
A patient who verified they visited Dr. Yvonne M Wolny - Posted on March 3rd, 2015
A patient who verified they visited Dr. Yvonne M Wolny - Posted on May 5th, 2012
Caring and profrssionalc
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on May 5th, 2011
Dr. Wolny was a recommendation by a friend of mine, and I can not express how happy I am with Dr. Wolny. I can assure you she is a very caring and knowledgeable Doctor. Since my pregnancy is considered high risk, she addresses all of my concerns.
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on April 20th, 2011
It was the horrible service I ever had.She doesnt know anything.I spend so much money and she didnt figor out anything.I would never recomend this doctor.
A patient who verified they visited Dr. Yvonne M Wolny - Posted on January 25th, 2011
I was referred to Dr Wolny from one of my friends and she is by far very knowledgable and answers questions honestly. I am very happy I will be delivering my first baby with her. By far I trust her totally .
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on July 11th, 2010
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on November 8th, 2009
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on October 14th, 2009
Excellent physician, very knowledgeable and personable. Very responsive and also patient, explains very well.
A patient who verified they visited Dr. Yvonne M Wolny - Posted on October 10th, 2009
A review by a patient that verified they have visited Dr. Yvonne M Wolny - Posted on July 18th, 2009
A patient who verified they visited Dr. Yvonne M Wolny - Posted on July 17th, 2009
Great patient experience. Impressive background and knowledge. Has deep knowledge in areas where other doctors do not. Performs minimally invasive surgeries which allowed me a much much quicker recovery time compared to surgery suggested by another doctor.
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