Thorough exam my first visit, then I was scheduled for the procedure quickly as she understood the severity of the matter during her lunch hour, when I asked the staff if the doctor works during your lunch hour? They told me she doesn't know what lunch hour is as she considers the pts first! I was impressed! Energetic up and going always a smile on her face. Her staff was very nice and professional and starting from the doctor to her staff they treated me like a family member. I got referred to her because my neighbor comes here and she found the cancer that my other doctors kept freezing this whole time. I am very pleased I hope all doctors treat their pts like this office does.