Dr. Zewditu Bekele-Arcuri, MD

Dr. Bekele is a good doctor. The poor rating is based on performance, attention to the patients history (forgot I had an MRI where she revealed much damage to my spine), and struggles to fill out paperwork and important documents. I think she means well, but has just forgotten. That wouldn’t have been such a big deal if it wasn’t a work injury. Those things require prompt cooperation from treating doctors and if someone is accepting the payment of workers comp, they should be familiar with how particular this system is. Following up often with the office, Dr. Bekele was difficult to get ahold of and unresponsive when requesting documents of her recommendations. Almost half a dozen times, documents were either filled out incorrectly, not on time, or not at all, leading to a rejection in treatment from the insurance company. When spasms are involved and treatment is denied, this can be and is an excruciating experience when it takes 6 months to correct legally. This has… happened. Twice. Thinking Dr. Bekeles workload is too packed to give current patients the compassion and attention they need. Disappointed because again, Dr. Bekele does seem engaged and genuinely caring in person, however her actions or lack of action have dangerously shown otherwise.

REMARKABLE IN ALL ASPECTS.