Dr. Alan Rosenbach, MD

I was the patient of this doctor for 5 years. I was coming to his office once a year for the checkup. I should wait for 3-5 months to see him because he doesn't see so many patients for the checkups. Last time I came to his office and had absolutely awful experience, which I would like to share. My appointment was at 8:15 AM, I wanted to be the first patient and be able to finish my appointment before work. I live across the street from the office, maybe it takes me 5 minutes to get there. I looked at the watch when I left the house, it was 8:08 AM. When I came to the office they asked me for my insurance card and I was told to wait. The doctor Rosenbach came to the office at 8:30 AM. Maybe 10 min after that the receptionist, who wasn't nice at all, gave me the stack of paper to fill. I told her that I am the patient of this office for a while, and filled all the papers before. She said they are updating the information, and I have to fill all of the forms again. It took me 20 more… minutes to do. I asked her why she didn't give it to me right away, while the doctor was not in the office, and she told me in a not nice manner, that she was busy. Finally, I was taken to see the doctor at about 9:00 AM. The doctor checked me pretty fast and told me that he is giving me a gift, he is not going to charge me for this appointment. I was very surprised and asked him why. This is the answer I received: "You are coming for the checkup, insurance pays me almost nothing for this visit, I don't want to waste my time on the patients like you, instead I can see someone for the cosmetic procedure and make 5 times as much money. Also, you came late for your appointment, and my receptionist doesn't like you". (Btw, I did Botox with him once, paid $500, and didn't get any results. I basically paid $500 for nothing. A month later I went to another doctor, cosmetic surgeon, who knows what he is doing, to do it again, and paid $400 more). I told dr. Rosenbach, his receptionist was very rude and it's not acceptable for the receptionist to behave this way. His reply was: "I am not going to look for a new receptionist, I want her to be happy, so I want you to look for another dermatologist". It was very humiliating. It is impossible now to find the dermatologist who wants to do regular dermatology. Why bother, if they can do the cosmetic procedures and make much more money. It is extremely disappointing that dermatologists are allowed to do the cosmetic work, and don't want to provide the dermatology services anymore. We have cosmetic doctors for it. And believe me, they are much better equipped for these kinds of procedures. The last drop was receiving the bill for this unforgettable experience, and I was told by the doctor that this appointment is free. I wish there were disciplinary actions against doctors like dr.Rosenbach. He thinks because he went to medical school, he can treat people like that? How long we suppose to take this abuse?

Don’t go to this place! They didn’t mention consultation fee and when i got upset about it; they kicked me out of the office. They are NOT PROFESSIONAL and staff is terrible

I’m a relatively new patient, yet my kids ( teenagers) had seen Dr R for a while and had had a very good experience.....so I went. The staff is professional and kind - and if they dont know the answer to my questions, they seek the correct answer immediately. The office seems to run quite efficiently — except that recorded bot call that confirms the appointment 48 hours prior....talks forever! I highly recommend Dr R he’s personable and is truly an expert!

Dr. Rosenbach is great. I have been going to him for almost ten years for a variety of treatments. He gets great results. He always knows what to do and how to do it. He is extremely effective. He is also a great guy and each visit is good experience. Office staff is very knowledgeable, pleasant, and helpful. In my opinion, he is a top choice if you are looking for an outstanding dermatologist. Highly recommend.

I made an appointment with Rosenbach after being referred to by a friend. I had an itcthy skin rash on my back and neck. I told him I thought I had ringworm or a fungal skin infection as that is what all the symptoms pointed to. After looking at my condition for less than a minute he quickly diagnosed me with psoriasis and prescribed me a cream. I was suspicious out of the gate with this diagnosis as Psoriasis is genetic and no one in my family sufferes from it. It is also commonly seen on the elbows and knees, where I had absoultely no signs of any skin irritation. Three weeks later the conditioned had only spread and embaressingly enough I had given it to the person I was dating. I called him three weeks after my intitial appointment to ask for a prescription strentgh antifungal cream (I was using over the counter antifungal cream three weeks prior to my initial appointment and it did not work, I also told him about this at my first appointment with him) and the nurse told me he… would call me back later in the day. I called back at 2:30 pm and again was told he would call me back by 4 pm. I called back at 345 pm as I still had not heard back only to be told he had left for the day. The nurse called him on his cell phone and then called me back. The doctor told me to continue using the psoriasis cream and try an over the counter fungal cream (even though I had already told him at my first visit I had been using the over the counter cream three weeks prior to making the appointment with no success) and that they would follow up with me on monday.On Saturday I called my GP and he referred me to an urgent care center. I went to the urgent care center where I was seen immediately and the doctor on call immediately told me I was right and did have a case of ringworm (a fungal skin infection). She prescribed me prescription strength anti fungal cream and the condition improved practically over night.I called Rosenbach again today after his office failed to call me to check in like I was told they would on Friday. I explained my disatisfcation and they were somewhat apologetic. Although Rosenbach, via a nurse, told her to tell me that I should have given the psoriasis cream longer to work. I gave the cream he prescribed 3 weeks to work and the problem only spread and got worse. Because the prescription strength anti fungal cream I was prescribed at the urgent care center worked almost immediately I thought that would be a resonable enough sign that I was misdiagnosed with psoriasis. But I guess doctors don't like to admit they are wrong. Never once did I hear from the nurse that the Doctor was sorry, only that I should have given the cream he prescibed me, for a condition I did not have, longer to work. I have spent $50 on a co pay and $20 on creams the doctor told me to buy , all to no avail. Stay way from doctor rosenbach, unless you want a mis diagnoniss and a consultation shorter than a flash of lightning.

For 25 years I've had doctors tell me I have athlete's foot. Dr. Rosenbach sent new specimens to the lab, and found out exactly what I have (not athlete's foot!).

Dr. Rosenbach is my hero! I came in with acne that wouldn't clear up no matter what we did. He stayed with me and tried a number of different methods to get my skin completely clear - and it worked! Now, people compliment me on my skin. Never thought that was going to happen!

Dr Rosenbach's MD Laser and Dermatology clinic is an out-standing practice. As a physician he is skilled,knowledgeable and is a perfectionist. He uses the highest quality procedures and the state of the art equipment. Dr . Rosenbach certainly excels in his approach to skin care treatments.I cannot speak more highly of him as a Physician. He is so professional and very experienced and always does the best treatments for me. The end results of the treatments he gave me out-weighed my expectations.I would certainly recommend Dr.Rosenbach as one of the Best Dermatologist in Los Angeles.

If I didn't have Dr. Rosenbach and his team to help me look younger, what would I do. Love his staff and he is a Rock Star Dr!

A caring and skilled professional