Dr Alana Ginsburg, DO

I am extremely disappointed and deeply disturbed by my recent experience with Dr. Alana Ginsburg at Pediatric Associates, who is my eight-year-old son’s pediatrician. During a recent office visit, my son’s mother mentioned that he had been experiencing stomachaches. Without asking a single follow-up question to my son, his mother, or me about his symptoms or emotional well-being, Dr. Ginsburg diagnosed my son with anxiety and recommended that he see a therapist. As a concerned father, I questioned how such a diagnosis and recommendation could be made without conducting a proper evaluation or asking basic questions. I also asked about a medical bill I had received. Rather than answering my questions, Dr. Ginsburg stated that she felt uncomfortable with me asking questions and that we should simply move on. I subsequently contacted Dr. Ginsburg through the patient portal, requesting an explanation of the medical basis for her diagnosis and recommendation. She refused to answer my… questions. I then filed a formal complaint with Pediatric Associates, hoping someone would take my concerns seriously. My questions were straightforward: How can a doctor diagnose an eight-year-old child with anxiety without asking the child or either parent a single question about anxiety? Is this considered acceptable medical practice at Pediatric Associates? Rather than providing answers, representatives of Pediatric Associates contacted me and explicitly stated that THEY WOULD NOT ANSWER ANY OF MY QUESTIONS. I was also told not to be disruptive during office visits and to remain quiet when attending appointments. Let that sink in. A father asks questions about his eight-year-old son’s medical diagnosis, and instead of receiving answers, he is told to be quiet. Is this what healthcare has become? Are parents now expected to blindly accept medical diagnoses and treatment recommendations without asking questions? Should a doctor be able to avoid explaining a diagnosis simply because a parent makes them uncomfortable? I am a father who loves his son more than anything in this world. My responsibility is to protect him, advocate for him, and make sure he receives appropriate medical care. I take that responsibility seriously. I am not questioning Dr. Ginsburg because I am against medical care or therapy. I am questioning her because she diagnosed my child without asking the basic questions necessary to understand what he was experiencing and then refused to explain her reasoning. What makes this experience even more upsetting is that Pediatric Associates, rather than addressing my concerns, chose to tell me to remain quiet during future appointments. A parent’s questions should never be treated as a disruption. A doctor’s discomfort should never take priority over a child’s well-being. And no parent should have to fight simply to understand why their child was given a medical diagnosis. Parents trust pediatricians with the most precious people in their lives: their children. With that trust comes an enormous responsibility to listen, communicate, and provide explanations for medical decisions. Dr. Alana Ginsburg and Pediatric Associates have completely destroyed my confidence in their professionalism, transparency, and willingness to listen to concerned parents. I sincerely hope other parents never have to experience what I have experienced simply for asking questions about their child’s healthcare. Every child deserves better. Every parent deserves answers. And no doctor should be above being questioned about the medical decisions they make. EXTREMELY DISAPPOINTED.

Excellent Dr. As parent we have piece in mind because we have a doctor that takes care and listen our concerns about our children health. She's been kids my pediatrician since they were born and they love her. They love the silliest doctor in the world. Because she takes the time to listen to them and they know what they saying is important for they doctor. Thank you for being an excellent doctor for my kids God bless you. S. FAMILY

Happy family with Dr Alana Ginsburg

My children have been seeing Dr. Ginsburg for many years and she is the best! Very friendly and takes the time to answer any questions/concerns that you may have. My kids had two other pediatricians and Dr. Ginsburg is the best by far!

Dr. Ginsburg is super sweet, she is caring, patients, and overall knows what she is doing. My kids don't really like to be seen by the doctors even my youngest doesn't like to be touched but when Dr. Ginsburg comes in with her big smile he doesnt mind.

my kids absolutely love her. wonderful patient doctor; always has a smile and cares about the kids.