Dr. Alexander Joseph Onofrei

I have been a patient for over a year and have had nothing but good experience with all Providers and Staff at Dr. Onofrei's office.

SO bad. That's all you need to know. Ugh......

I couldn't understand the bad reviews until just recently and figured it was a one time event I was so wrong (Amanda). The Current Staff of Dr. Onofrie should learn by example from the good Doctor and provide the customer service that once was paramount in the doctors office such as but not limited to returning calls, providing accurate information without speaking down to the client, PA that would call to provide information instead of having to make and appointment to get an question answered, like my time doesn't matter and it's more money for them. It's a shame to see such a good practice getting so many bad reviews and with todays technology the bad news travels at warp speed which can be the end of a once great business.

Best general practitioner in Arizona! When asking what I felt were too many questions, his response was, "take all the time you need!" His bedside manner is awesome and he is very thorough. You will love him!

Patient Portal is absolutely wonderful. However, I lost the website to get it back onto my FAVORITES

I first used Dr. Onofrie for my health about 15 years ago and was very satisfied. However, as the years have grown by, his practice has grown too large and he has not added more staff to handle my needs efficiently and effectively (expect for a few PA's and NP's that disappear in a few months). It seems like he is never available and on vacation. I made an appointment for this Friday (July 3rd) two weeks ago and the office called me TODAY (three days before my appointment) to tell me my appointment is cancelled (office manager decision) because everyone will be on vacation. VERY poor office management. SO I have found a new GP today and all my records have been transferred due to electronic medical records. Also, the front desk USED to have caring and helpful people, but now have no personality, care, or concern. SO DONE with this medical provider!!!!

My husband and I agree with the 2014 reviews. However, almost wholesale change of staff has occurred with computerization of files and creation of patient portal with complete information. Dr. Onofrei, himself, is very attentive, patient and competent--as is his accessibility. Jury still out with PAs, staff and their response to patients, but seems to be greatly improving. It has become easier to see the Dr. himself.

This review is for Nancy Day, NP. She does not appear to have a clue what she's doing. Appeared to have very little knowledge. I will try one more time to see Dr Onofrei personally but definitely not Nancy Day. This was my first visit.

Sadly Dr Onofrei's office has gone down hill these past few year. Very highly turnover rate with PA's and it's almost impossible to get in to see him because he is never there. Office forgets to call you back with test results and they don't return calls for refills either. Sadly I'll be looking for a new dr after 20 years of being his patient. Fed up these past few years. Not remommended.

Seeing Dr. Onofrei for over 10 years, excellent bedside manner, speaks in terms my family and I can understand, very pleasant staff, excellent treatment and diagnosis.