I came here because my primary care doctor and GI doctor referred me. I suffer from a rare condition called Diverticulitis with anemia. I bleed very regularly. Most of the other surgeons I have seen, either want to take out my hemorrhoids, or do an operation. I have always been tentative. I have done my research and have managed my disease with diet, exercise and vitamins. I did notice that my bouts of bleeding were getting worse. I am very apprehensive of surgeons, as "do they just want to operate?" I don't think I know as much as they do, but I am also not an idiot and can think for myself.
I arrived early for my appointment and the waiting room was full (not a happy entrance) The check in process was relatively smooth. (it would help if the intake forms were online to download)
I was called into the office about 45 min later (thank God for iPhones) and met Dr. Mahmood's MA. She is super sweet. I was taken back to his office. On first glance its a little… overwhelming inside there. I have never met a physician with that many awards, diplomas, citations, letters etc. Its almost a "shrine" (that is what Dr. Mahmood said he did NOT want) And let me tell you, he is worth and deserved of each and every one.
Dr. Mahmood came in about 15 min later. He was warm, friendly, I could immediately tell he cared. He was not worried about time (maybe he should be :-) ) He took his time to explain to me the diagnosis, the treatment plan, his recommendations and thought process. It was one of the few times, the doctor treated me as someone with high level of intelligence in my disease process and wanted me to understand the logic. I was blown away.
We then went to the exam room. He went over the operative plans, future tests and some consults.
I told him I would think it over. He was supportive of that.
I returned 3 weeks later, after 2 more bouts of severe bleeding, and we scheduled me for the operation. He could tell I was very anxious and scared. I could tell he sensed that and calmed me down.
The day of the operation (I had to be there at 6 AM) he came in at around 7 am and met my husband, parents, and best friend. He was warm, but a little quicker this time.
We went to the operating room (I was out) and only remember the ICU as my first memory. My family told me he had come after the surgery to talk to them and had come that evening to check up on me. I know I was a hard case even though Dr. Mahmood won't admit it.
Throughout the hospital, he was there every day, sometimes twice a day. The course was smooth, painful, but smooth.
I am about a month out, I have never felt better. I want to thank Dr. Mahmood, his team, his floor, his ICU from the bottom of my heart. They are the absolute best.
If you are reading this, its because part of you is scared, and anxious, and worried about the future. We cannot control the future. We cannot control the past. We can control who we put our faith in. After God, I made a decision, I controlled my decision to see Dr. Mahmood. This was the BEST decision I could have made. I am ever grateful to that office, Samantha, Cindi, Nany (sorry if the spelling is off) and the hospital nurses, and the other doctors, but most of all to the person that I owe my life too, Dr. Mahmood. You will never know how you walked me through this journey and how you gave my life back to me. Thank you , thank you, thank you.
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