Dr. Amy Marissa Nett, MD

It was really difficult for me to decide to write this review because I really enjoyed my initial visit with Amy when she was at CCFM. The administrative process was very clear, the mention of tests to take to evaluate my situation seemed robust, and I really thought I would receive the help I need. When she transferred to her own clinic, I was asked to schedule an initial consult again to receive my test results. What was unclear was that this was an in-person meeting, unlike the initial consult at CCFM. The only place this was specified was in the calendar invitation, and it was not verified until 2 days before the appointment. Upon hearing there was no flexibility to meet virtually, I was then told that I had to pay a cancelation fee, even though I messaged 2 days before the appointment time. When I mentioned that I was unable to wait another month or so to receive my results due to current health concerns, I was told I should schedule in the system, and when I do, I would be… subject to a $50 cancelation fee. This floored me. The process was clearly not ironed out, I acknowledged my confusion, but there was absolutely no flexibility or concern for my care. I've been told that functional medicine is expensive, experimental in some ways, but it wasn't until this moment that I realized this is not patient-oriented care, it's revenue-oriented care. I've worked in client services all my life, and I would never turn away a patient or client who needed care, and I'd always do what I could to meet their needs. Amy's office agreed to release my records, but it's been an awkward back and forth because even that documentation is confusing, and I've met with some hostile messages. After thousands of dollars in tests, I'm walking away with more questions and concerns than ever.

I attended CCFM & was completely dismayed by the information that you receive back as a patient, after spending thousands of dollars on testing, appointments and travel costs. You provide over 8 pages of detailed medical information and symptoms and all you leave with is a generic (at best) requirement to do more testing and without any explanation on your current healthy issues. I cannot comment to the other practitioners in the practice but do not waste your money.