Dr. Andrea E Cunningham

I went there and specifically requested for a deep cleaning which is all covered by my insurance. When all of the x-rays and exam were done, I was told that I did not have any cavities and I then to go to the front desk. After waiting another half an hour, I was given a paper with a "periodontal treatment" bill, which was not what I requested. I then asked about my deep cleaning and the assistant said, "I cannot perform that". I then looked at the Dr. and all she did was stare at me. So I asked the Dr. "what about my requested deep cleaning?" Again she stared at me, so I walked out and this was a waist of time. Scam!! Going to another dentist.

Our family has been going to Dr. Cunningham for the past 15 yrs and within the last year service has gone down hill. The wait time to be seen has increased significantly. The last appointment my son had the hygienist forgot to apply his fluoride and most recently it was given to him to apply at home. UNACCEPTABLE. When I called to ask for a new hygienist I was put on hold and Regina (office staff) came back and defended the hygienist noting that my son had said he would be eating soon. I know that you have to wait an hour after receiving the fluoride. Called back to speak with the office manager; it’s been two hours and still haven’t heard back from them. Where is your customer service?

Great!

Please make sure you double check detail of your bill. They do over charge you for the service that you didn't even received. They get angry when you question them.