Andy Baldus, OD | West Bend, WI | Optometrist

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I was born and raised in Brookfield, WI. I have 3 children and 2 stepchildren. My wife and I enjoy travel, hiking and biking. Among our favorite vacations was a trip to the Canadian Rockies. Golf and woodworking are interests of mine, but what I enjoy most is time with my family.My goal is to understand the unique visual needs of each patient. To do this, I like to learn about a patient's work, hobbies and interests. I believe that effective communication is important and this starts with ensuring that I am a good listener.

accepting new patients
5

13 Ratings
31 years of experience
12 insurance plans accepted
speaks English
VA Battle Creek Medical Center
13 written reviews
1 award
1 specialty
2 areas of expertise
1 office location
Male

Patients frequently commend Dr. Andrew James Baldus for his professionalism, thoroughness, and excellent communication skills, noting that he ensures his patients understand their eye care. Additionally, Dr. Baldus is described as courteous and one of the best doctors they've encountered. However, there are complaints about the appointment scheduling process, with patients experiencing delays and challenges booking appointments online, contrasting the otherwise positive experiences with Dr. Baldus and his staff. The complications in scheduling seem to detract from the overall satisfaction with the healthcare service.

AI-generated from the text of patient reviews

13 ratings & reviews

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Showing 1 to 10 of 13 reviews

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Dr. Baldus is very kind and thorough. He took his time and did not rush. I am happy to have him as my eye dr!

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

May 29th, 2026 | Source: Partner

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Dr. Baldus takes time to listen and is very informative.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

May 16th, 2026 | Source: Partner

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Very happy I switched to the eye doctor at the clinic.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 9th, 2026 | Source: Partner

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This was my initial appointment with Dr. Baldus and it went very well. He was very professional in explaining the aspects of my eye care. He answered any questions I had and took time to make sure I understood his answers. It was a very good experience.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 11th, 2026 | Source: Partner

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First time seeing Doctor Baldas. Felt very comfortable and he was very thorough. Excellent people skills as well

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

August 13th, 2025 | Source: Partner

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Dr Baldus is the best Eye Doctor I ever had.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 12th, 2025 | Source: Partner

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Articulate communication. Answered and explained all questions and concerns.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 11th, 2025 | Source: Partner

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The staff in this area was excellent and the clinician was a pleasure to work with. As usual the scheduling for the appointment was a task. If making appointments on line is what is desired, then make the process thorough. I was told that I would be contacted by a representative to make the appointment. Two weeks later I finally had to call and be put on hold to await an available representative to explain why I am calling and set up my appointment time. The optometry staff was excellent!

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

March 16th, 2025 | Source: Partner

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Dr. Baldus is one of the best doctors that I have ever dealt with. He is very courteous and very nice. Hope he stays around for a while. Excellent doctor.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 27th, 2025 | Source: Partner

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Dr Baldus, very nice and professional

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 5th, 2025 | Source: Partner

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West Bend Health Center

1700 W Paradise DrWest Bend, WI 53095

Tel: (262) 334-3451

Mon7:00 am - 6:00 pm

Tue7:00 am - 6:00 pm

Wed7:00 am - 6:00 pm

Thu7:00 am - 6:00 pm

Fri7:00 am - 6:00 pm

SatClosed

SunClosed


Andy Baldus, OD	Dr. Christina Marie Petrou	Dr. Stuart W Natale	Dr. Chris J Hanson
Optometry	Optometry	Optometry	Optometry
Accepts New Patients
5 (13 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
31 Years of Experience	36 Years of Experience	33 Years of Experience	50 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English
West Bend , WI	GLENDALE , WI	Grafton , WI	Germantown , WI
Med School: Michigan College of Optometry Ferris State University	Med School: Illinois College Of Optometry	Med School: Illinois College Of Optometry	Med School: Illinois College Of Optometry
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

AmeriGroup
Blue Cross Blue Shield
CHAMPVA
Group Health Cooperative of South Central Wisconsin
Medicaid - Medicaid
Medicaid - Medicaid (Managed)
Medicare
Medicare - Medicare
Meritain Health
Network Health Plan
UnitedHealthcare
WPS Health Plan

Optometry

Eye Exam
Vision Therapy

Andy Baldus holds an expired medical license in the state of Wisconsin.

Medical License

Doctor Of Optometry with an expired medical license in the state of Wisconsin that expired in 2025.

Education & Training

Residency

Completed their residency at VA Battle Creek Medical Center in 1996.

Medical School

Graduated from Michigan College of Optometry Ferris State University in 1995.

NPI Number

Andy Baldus' NPI number is 1316924590.

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Does Andy Baldus accept my insurance?: You can see the insurance plans that Andy Baldus accepts on their Vitals profile.
Is Andy Baldus accepting new patients?: Andy Baldus is accepting new patients on Vitals. View Andy Baldus's profile on Vitals to make an appointment.
How can I make an appointment with Andy Baldus?: You can find contact information for Andy Baldus here on Vitals.
Where is Andy Baldus's office located?: Andy Baldus's office is located at 1700 W Paradise Dr, West Bend, WI, 53095.
Does Andy Baldus accept virtual/telehealth appointments?: Andy Baldus has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.

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