Dr. Andrew D Chandler

was appalled by the way he treated my daughter. Upon seeing her aprehension as he sat down to start her fillings, instead of calmly talking with her for even 30 seconds, he impatiently stood up and harshly addressed me, "Lt. You need to take your daughter out to the car and have a talk with her before I can do this. I won't wrestle with children." (I was in uniform.. I'm a service member, but I was there as my daughter's mother, I wasn't there to be ordered around. We were customers.) I didn't need to take her outside, I calmly talked with her there and described what they were going to do and it wasn't going to hurt.. you know, stuff he should have probably been doing to build a little trust and report. When he came back, his mannerisms were still very harsh and abrupt and my daughter again got very apprehesive and started sitting up. That's when he tried to restrain her, not very gently I might add, and then got frustrated and pretty much grabbed her out of the chair and stood her… next to him and began to go on about how she needed to grow up and mature before she could get fillings and how he wasn't going to wrestle with children etc. My daughter was, of course, bawling and upset, I was livid and he never once attempted to calmly talk with her, he was only harsh, critical and very abrupt. It was the worst experience I've ever had in taking my daughter to some type of medical or dental care.