Dr. Andrew J Cottingham, MD

Love Dr Cottingham and his staff. Been a patient for 14 years and would follow him anywhere.

Been seeing Dr Cottingham since 2005 and will never change to another pain management doctor! He is kind and always listens to what you say. He cares about his patients, his office staff is very friendly. He suggests procedures and tries to keep me from having more surgeries. Thank you to his office manager Shannon, NP, Anna and Brittany too. and Thank you Dr Cottingham for helping me through all my back pain.

Very pleased and would definitely go back if and when I need to.

GReat Doctor highly recommed!

I highly recommend Andrew Cottingham MD

Doctor Cottingham has taken care of me for the past 3 years and always listens and is very understanding to my situation. He understands everyone or issues is not exactly the same and tries to work with that accordingly. I highly recommend him.

Once upon a time he cared for patients that were his clients. After a while, he lost the (Real) reason why he became a Physician - -his caring, & compassion dissipated, his skills declining as his goals turned towards "greed". He implants HF10 Devices without providing education to those he puts the implants in. Even he cannot answer his client's questions and he refers everything to NEVRO Representatives, who in turn say: "You need to ask your Doctor to answer that question." This leaves the patient suspended like a ball between two different courts of play. My best scenario: "Flee before you cannot even stand or walk. --I did and am now happy that I did. Before I had the implant, I was not on any narcotics, now I am needing them --will be free of narcotics when this implant is out, as this implant causes lots of physical pain."

Dr. Cottingham was very kind during the consultation, but the follow up is absurd. The Doctor and his nurse both assured me that I would be scheduled for steroid injections within two weeks. However, his office staff refused to file the insurance paperwork. The office staff is terribly rude and condescending. My arm is going numb waiting on his staff to do their job.

Dr. Cottingham is great. But dealing with his employees Mary C (she refused to give her whole name) and Shannon becomes unbearable. They are rude & demanding, making patients see nurse practitioners instead of the physician...cancelling my appt at the last minute so they could "rearrange things." Threatening to put in my file I did not want to see a Dr who utilizes Nurse Practicioners. Wow. This is the gratitude I get after being a patient for many years? These 2 staff members, in short, are completely horrible!

Here's the FIRST letter I sent to him two months after my epidural and nobody ever responded. The only time they contacted me was to tell me I couldn't make another appointment until I paid my bills, which, by the way, were never sent to me as you will see. WOW!!!! Be sure to read the second letter, too. August 4, 2017 Andrew Cottingham, MD Pain Management and Regenerative Medicine 800 W. Arbrook Blvd., #100 Arlington, TX 76015 Dear Dr. Cottingham, I came to see you on May 12, 2017, because of severe neck and shoulder pain (and received an extraordinarily impressive bill for around 1 hour of your time I might add). You suggested giving me an epidural. Papers were filed with my insurance, the procedure was approved three weeks later, and was scheduled after many phone calls to your office during the last of which I literally had to beg someone to help me. You performed the epidural on June 5, 2017, at USMD Hospital at Arlington. During our… discussion that day, you suggested “stacking” a second epidural as soon as possible, and that insurance would be contacted. On June 16, I saw your P.A. for follow up (a visit for which I see on my insurance statement another extraordinarily impressive amount for ~15 minutes of a P.A.’s time) during which I learned only one thing of value and that was that the procedure could be done in your office and would eliminate the hospital charges* (See Table 1 below). I did mention the “stacking” idea during the visit and thought that it might have been followed up on, but as of today, I have heard nothing. The next contact I had from your office was a voicemail on July 11 from Chesley (sp) about a referral from my PCP (I have subsequently found out it was made by one of his office staff and not authorized by him). I called Chesley (sp) back, and she told me that she could not make any appointments until I had paid my bills. I immediately compared the statements I had received to my bank statement on line to look for the payments in question and found the first check for $497.69 had been written on June 17 and cashed on June 23. The second statement for $207.90 was dated July 5, and I told her payment was on the way as I had just received the bill, You received payment on July 13. She said she would have to check with billing. I never heard back from her, either. It appears there is some miscommunication at your office between billing and collections. Every bill I received I promptly paid. I have received no further statements from your office, past due included. The irony doesn’t escape me: I can’t make another appointment until I pay my bills, but I can’t pay my bills unless I receive a statement. This experience has proven true, once again, lessons I learned many years ago that a) most people don’t care and are, therefore, incompetent at their jobs and b) money is the bottom line for everything. It would be nice to just feel as if someone gave a d*mn about me considering the cost, in both time and money, of a procedure that is giving me only a minimum amount of relief, if going from excruciating to agonizing pain counts! Table 1 (according to my file records, bank statement and BCBS) Date of Service Facility/Group Billed Amount My Part 12 May 17 US Anesthesia Partners $1,248.83 $497.69 (paid) 05 Jun 17 US Anesthesia Partners $1,666.00 $207.90 (paid) 05 Jun 17 USMD Hosp at Arlington $5,335.85 *$1,318.00 (paid) 05 Jun 17 US Anesthesia Partners $2,837.00 $409.73** 16 Jun 17 Us Anesthesia Partners $557.33 $218.81** TOTALS $11,087.68 $2,652.13 ** No statement(s) received. If so, they would be paid and put with the others in my IRS folder for tax deductions. So, where do we go from here? Still waiting, Catherine Tone P.S. It’s funny, I began this letter to complain that nobody had contacted me about a second epidural. It turns out I spent the 2.5 hours both writing and discovering that you have not billed me. THEN I SENT A SECOND LETTER WITH ATTACHMENTS AFTER THEY FIGURED OUT THEY HAD NOT BILLED ME AND SENT ME INCORRECT STATEMENTS. August 8, 2017 Andrew Cottingham, MD Pain Management and Regenerative Medicine 800 W. Arbrook Blvd., #100 Arlington, TX 76015 Dear Dr. Cottingham, The very day (Friday, August 4, 2017) I mailed the attached letter to you (Attachment A), I received two statements from USAP. I would like to clarify a few items. According to INV #2646680 CRAWFORD CRNA, KEVIN A, this $207.90 is 31-60 days past due (Attachment B). However, I received the statement for this charge around July 9 or 10 (Attachment C) and according to my bank statement, an electronic payment was sent on July 13 (Attachment D) and received by you on July 14 (Attachment E). So, please update my record to reflect that this was paid on time and is not past due. According to INV #2631129 COTTINGHAM MD, ANDREW, the $207.90 I paid for Invoice #2646680 above was incorrectly applied to this charge (Attachment E). As I stated in my August 4 letter (Attachment A), I had not received a statement for INV #2631129 [$409.73, which is 207.90 + $201.83 and corresponds with my insurance statement) or INV #2686323 ($218.81) (Attachment E). The only reason I figured this out for the August 4 letter was by checking on line with BCBS after my initial and only conversation with Chesley (sp?) when she said, “You can’t make another appointment until you pay