Dr. Andrew David Factor, MD

This is my first doctor after moving to the USA from Ukraine. I admire the professionalism and high level of knowledge of Dr. Factor! Excellent communication with the patient. Everything was clear and responsive to me!

For some reason, Dr. Factor is leaving his practice with Sutter. He sent a form letter to my 97 yr old dad (probably his oldest patient), to tell my dad that Dr. Factor was leaving his practice and would refer his patients to a new resident (which was interesting that it was not a referral to an established physician). This "form" letter was very disappointing as I hoped he would send a more personal note. I am frankly somewhat relieved as well from a daughters (and a registered nurse) perspective as a couple of years ago, during an office visit, Dr. Factor told my dad and me that he thought my dad had metastatic prostate cancer (without any diagnostic tests such as an MRI) when in fact, my dad had only chronic constipation). I wish I could have told Dr. Factor this in person though because he left so abruptly, I am not able to.

I was hesitant to leave Kaiser after so many years, but after my visit with Dr. Factor with his very attentive ear and teamwork mentality, I can not express how much more comfortable I am with this decision. He was patient, listened to my concerns, asked questions to learn more, clarified to make sure we both understood the same, was kind ad I never felt rushed. I felt as though he respectfully listened to my needs and will be an active teammate in maintaining my health. I was quite happy with my experience with Dr Factor and his staff.

Dr. Factor took the time I needed to thoroughly discuss my medical issues and review all of my prescriptions. He recommended prescription changes for my chronic pain to try to improve my use of medications and their effect on my general well-being. He will monitor the results of the changes with additional visits and make changes if needed.

We went to the same doctor for 15 years and had to switch and we were devastated. We chose Dr Factor and he has never disappointed. He actually cares which is hard to find these days. He is dependable, gives thought and backs up everything he recommends, is professional yet kind. We are thrilled we found him!