Andrew Shinabarger, DPM, Foot and Ankle Surgeon

Dr Shinabarger is very easy to talk to. He's attentive and provides visual as well as verbal aids to make sure I understood. He's always been a good communicator

Though I was transparent that this was a follow-up visit to an ER, they seemed to question A LOT the reason for my visit.

Then the doctor came in and only spent a few minutes with me He seemed quite rushed and didn't stay for any questions. Towards the end of the visit, they said I would receive a referral to Physical Therapy, and I have not received it. When I sent in a note to inquire about it, I was told that it's up to me to find someone on my own. Not sure what the typical protocol is at Legacy about PT. All in all the care was good, but the amount of time spent with me by the doctor was unsatisfactory.

All good

He is the only doctor that I have seen in 10 years that is willing to find out and fix my feet and ankles that have been giving me issues since the day I was born.

He is the only doctor that I have seen in 10 years that is willing to find out and fix my feet and ankles that have been giving me issues since the day I was born.

This doctor declined to give me more information after my surgery when I asked, and as a result I reinjured my foot. He said in his notes that I did not want certain options to protect my foot while it healed. He actually had not made me aware of my options. He was visibly annoyed. In an accusing manner, he asked if he could trust me to use the equipment. I was confused. I was getting two messages at once. I see that Legacy states that they are committed to transparency, and that they post all reviews. They are aware of these issues with this doctor, and flat out denied that any of my statemented experiences about my appointments happened. Legacy is at fault for this. I do not believe that this was a first offense, as he seemed oddly defensive about my requests for more information. I got no information at all about how to use my equipment, other than that I should use it, i.e. I was not told whether to wear it all night or not. I told the doctor I did not want pain medicine, and he… also seemed not to listen to this. All of these errors were avoidable. If he just did the job plainly in front of him, such as giving information and communicating plainly vs accusingly, I would not have a reinjury, and would not have a reason to distrust Legacy. I do not know what cause the doctor to act this way. It seemed needless.