Dr. Armen Mardirossian

Excellent doctors and staffs

Based on all the favorable reviews, I visited Dr. Mardirossian. There are three past Yelp reviews that I should have paid attention to. Each of these reviews warned me of the shady business practices of this dental office. Complaints of high pressure tactics, unnecessary treatments and unauthorized charges should have been red flags for me. Please read on and don't make the same mistake that several of us have made. I met with Dr. Mardirossian, and he seemed professional. However, when I was instructed to meet with his office manager, Monique it literally felt like I was dealing with a used car salesperson. A previous reviewer mentioned thr infamous negotiation room. The tactics she used were shady at best. She first tried to sell me on their "savings plan", which costs $780 for the year and it clearly designed to improve their profits at the detriment of the patient. I didn't trust her at all, and therefore I asked her to send a written proposal for the work to be completed.… She did email me a written complete proposal for a total cost of $6348.20. Although this price was high, I agreed to have them do the work. At this point we had a legally binding contract. We had a firm offer in writing to do the work, we had my acceptance and we had mutual consideration. I work for a law firm and this was definitely a binding contract between Dr. Mardirossian and myself. Then half way through the treatment plan, the Dr. told me the next step was a CT Scan so they could create a guide for him to do the dental implants. I told him that as long as the guide was part of the contract, we can proceed. He told me to check with Monique who was not available. Monique called me a few days later to charge me $795 more for this guide!! What happened to our contract? Why are they breaching our written cost agreement and contract, by trying to extort more money from me? I complained to her and Dr. Mardirossian and they refused to honor our contract. Then, Monique calls me to ask for permission to charge my credit card $1266! She explained that she made a mistake and forgot to charge me as the previous work was done. I denied her permission to charge my card until we resolved this dispute. Later that same day, they ignored my refusal for the charge to be made to my credit card and charged the entire amount! One last thing, Monique and Mardirossian pressured me to agree to a controversial procedure called L-PRF = $1,714. I didn't want this optional procedure, wherein he used my own blood to supposedly speed up the healing process. However, I succumb to their pressure tactics and agreed. The day of the extractions, and L-PRF procedure Mardirossian struggled to even withdraw blood from my arm and the whole process was a joke. Four months later and the area was still not fully healed. What a rip-off! Please consider this review and others just like it, and think about whether you can trust this dental office and their shady business tactics.