Dr. Arturo Guajardo, MD

Dr. Guajardo takes his time to listen to your concerns and does not leave a stone unturned regarding your health. He has excellent bedside manners, keeps track of your lab results and when your next labs are due. He always listens to concerns even if they may not relate to your visit. It shows and proofs he takes his patients mind, body, spirit, health and soul to his concern. He is an excellent doctor and person. His office manager is just as wonderful. You ca n call her with questions and concerns and always receive an answer back. She ensures Dr. Guajardo receives the messages. I had a hard time once with my old pharmacy and she even called them for me. How awesome! His staff are the sweetest people I've ever encountered. They are very friendly and always make sure your labs are sent. The receiving end may make an error and his staff immediately calls them and re-faxes paperwork so your health care can continue. The best family office I've ever encountered.

Dr. Guajardo is vindictive if you choose not to adhere to his advice. He waits until a disease process is full blown before telling you anything about it, so that he can “cure you” with prescriptions. He focuses the visit on his computer keyboard, and only considers things that affect how his computerized record will be affected. He does not look at the needs of the person, but rather feeds his ego.

I have been a long time patient of Dr. Guajardo until recently. I was very pleased with Dr. Gujardo. He is caring, easy to talk to and listens to his patients. The office staff is friendly and welcoming, but overall, the office seems quite disorganized. The lab reports are at times not placed in the chart for upcoming visits. Questions for the manager go unanswered and when I do get a call from the manager, there is so much background noise ie. (crying from children) I can hardly understand what she is saying. Referrals are not made in a timely manner. The office recently dropped patients due to changes in insurance acceptance but did not proactively notify patients of the change. I think some organization and follow through is greatly needed.

Never will I give them a chance again! Awful office manager, she is quit a complicated person to communicate with health issues and does not care about your concerns, the staff are really nice and the doctor is excellent but the office manager does not run this office smooth, it takes 2hrs to see the doctor, they cancel appointments on you and will not sign any paperwork. They request labs that cost a fortune and can't even find out the diagnoses. Been having symptoms for a while and nothing is being done!

My whole family goes to Dr Guajardo, He is a blessing to our family. He is very thorough , patient and spends all the time with you that you need. Dr. G has even answered calls after hours and on weekends for myself and elderly parents. Dr. G goes above and beyond the call of duty. I am so grateful for him. If you decide to pay him a visit, you will not be disappointed .

Ive never had regular medical care because I don't like doctors. However, my insurance switched me to Dr. Guajardo about 1.5 yrs ago & Ive been able to follow up regularly because of the relationship we build. I don't like that I usually have a lengthy wait but he is very thorough & addresses all my concerns when it is my turn. He is very professional & straight forward when necessary. (for ex. diet, weight issues I've complaining about but not doing enough to change it). His staff is ok, never rude.

Horrible service, continuously goes through nurses . Also forgetting when he schedules the follow ups.