Dr. Audrey S Paulssen-Soranno, DO

What a wonderful, caring and compassionate doctor. I’ve been a patient for years. She’s excellent at diagnosing, and I’ve loved any specialist she’s sent me to. Great staff too.

I’ve been a patient of Dr. Paulssen for years, and always find her to be caring, thorough and patient.

Very good experience, I was nervous about seeing a new Dr. but was very happy. She did a good job addressing my concerns.

My whole family uses her and we all are very satisfied and feelweare in good hands.

I am posting this review under this doctor as the physicians assistants mentioned work under her. She clearly does not care about the abilities of those working under her license. The only reason I am giving one star is because I had to. This office is horrible and inefficient. I have been to numerous doctors in this practice, each worse than the next. The fact that they keep leaving the practice should say it all. I used to see Christine, a physicians assistant who was very nice and accommodating but also misdiagnosed a serious condition I had. When I received a copy of my chart she did not even make a note in it about when I brought the issue to her attention that turned into a very serious condition. She then moved to Texas and they got a new physicians assistant to replace her- Amy. Amy is also very nice however the misdiagnosis continued. She treated me for months for something that I did not have and then was shocked that the treatment did not work. Neither of them have any… business practicing gynecology and luckily the practice does not currently practice it as the doctor they were all practicing under left! (what a shock)... In addition I had requested a copy of my chart to be sent to my new gynecologist over 2 weeks before a very important appointment. I made them aware that it was an important appointment and I would need it by a certain date. They guaranteed me that it would not be a problem and they would make sure my new doctor had the chart. Needless to say that although I continued to follow up with them, and they claimed to have sent it, my new doctor never received it. After the appointment I then needed the chart again for an upcoming surgery. Needless to say it still did not make it there in time and I had to go into the office and demand my information from them. When I brought it to the office managers attention about how unacceptable it is that they did not do their job she gave me a huge attitude and was unwilling to take responsibility for their actions. They are the most inefficient office I have ever dealt with in my life. Now I am trying to switch doctors altogether so I never have to deal with them again however am waiting on a prescription refill and another copy of my chart. If you decide to go to this office just know that you will be misdiagnosed, ignored, and will have to continue to follow up and ask them to do their job. If you value your health stay as far away from this practice as possible!

The staff are very nice. I agree with many of the reviewers. I went to Dr Paulssen thinking that because she is a woman, she would be more understanding and compassionate. She seems to minimize any problem presented or simply brush it off and refer you to a specialist. " Headaches" ? See a neurologist. " Menopause"? talk to your GYN. " Knee hurts"? go see ortho. Never any probing to find out more specifics. You get the feeling that she is just going through the motions. Generally speaking, I don't like visiting the doctor, so I really want someone who will take the time to talk to me. I am in the process of switching doctors

I ended up here after going to an internist for 15-20 years whose practice was taken over by a large for-profit network and could not longer get an appointment when I was very sick. I was able to get an appointment twice when I had bad sinus infections, they fit me in right away and I was able to get an appointment and meds I needed, when a doctor I had seen for over 15+ years could not fit me in. That matters! I then moved all my records to Dr. Soranno and had a physical recently and felt it was very through and well done. I highly recommend her.

I have been going to her for years and have referred my two sons. She knows her stuff and I trust her. I appreciate her being direct and professional , and she does explain as needed. I never feel rushed. If you want warm and fuzzy see me the psychotherapist. I think she is exceptional or I would not refer my precious sons.

She has the knowledge, but not the confidence. Sends you to specialists for everything. My old doctor sent you to a specialist as a last resort. It's frustrating.

She seems to refer me to specialists too much.