Benjamin Chen, MD | Puyallup, WA | Family Physician

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Dr. Benjamin Chen treats spinal stenosis, back pain, and back pain during pregnancy, and performs water exercise, foraminotomy, and lumbar laminectomy. He practices family medicine and orthopedic surgery and has 18 years of experience. Dr. Chen is affiliated with Multicare Auburn Medical Center and earned his MD from Upstate Medical University College of Health Professions. He sees patients in Puyallup, Washington. Patients on Vitals rate Dr. Chen 4.28 out of 5.

Overview based on verified provider data

accepting new patients
4.3

18 Ratings
18 years of experience
53 insurance plans accepted
speaks English
Upstate Medical University/ College of Health Professions
17 written reviews
1 award
2 specialties
14 areas of expertise
1 hospital affiliation
1 office location
Male

Benjamin Chen's Ratings and Reviews

4.3

18 Ratings with 17 written Reviews

Average Wait Time 2 Minutes

How was your appointment with
Benjamin Chen?

Patients’ Perspective

Gave an accurate diagnosis: (0) Did WellNeeds Improvement (1)
Had a good bedside manner: (0) Did WellNeeds Improvement (1)
Spent time with me: (0) Did WellNeeds Improvement (1)
Provided follow-up after the visit: (0) Did WellNeeds Improvement (1)
Flexible scheduling: (0) Did WellNeeds Improvement (1)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

Patients frequently express their appreciation for Dr. Benjamin Yen Chen's thoroughness, expertise, and his ability to explain medical issues and courses of action clearly. Many describe him as a caring and attentive physician who takes the time to answer questions and involves them in decision-making about their health. Conversely, some patients noted a lack of bedside manner and compassion, feeling as though he was rushed during appointments and sometimes made decisions without clear communication. These negative comments highlight occasional dissatisfaction with the level of empathy and communication during consultations.

AI-generated from the text of patient reviews

18 ratings & reviews

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Showing 1 to 10 of 17 reviews

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5 stars for Dr. Chen

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

July 23rd, 2026 | Source: Partner

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Had a great visit. Alot had to be discussed and was covered thoroughly. Key explanations were great for course of action to be followed, possible proposals

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 13th, 2026 | Source: Partner

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Dr. Chen is very thorough, I trust him and thanked him for taking good care of me. He also listened to my hip problems and gave me a few suggestions. Much appreciated. Very caring man.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

January 22nd, 2026 | Source: Partner

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Great doctor.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

January 9th, 2026 | Source: Partner

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Good

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

June 19th, 2025 | Source: Partner

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Dr Chen is amazing. He sincerely cares about my health and well-being. Takes the time to answer any questions and thoroughlyexplains things.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

June 10th, 2025 | Source: Partner

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No bedside manner or compassion. Didn't listen to what I had to say. However, very knowledgeable and forthright.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 17th, 2025 | Source: Partner

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Very good!

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 17th, 2025 | Source: Partner

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Dr Chen did a great job of explaining my issues using my scans and also other pictures,models and diagrams

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 14th, 2025 | Source: Partner

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My provider seemed like he was in a rush and he even called me in a medication without even telling me he was going to that. I was shocked when the pharmacy told me

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

January 30th, 2025 | Source: Partner

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MultiCare Orthopedics & Sports Medicine - Good Samaritan

1450 5th St. SE Suite 4200Puyallup, WA 98372

Tel: (253) 792-6555

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed


Benjamin Chen, MD	Dr. Parth Bhavsar	Dr. Sathish Karmegam, MD	Marissa Bowen, FNP
Family Medicine	Family Medicine	Family Medicine	Family Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.3 (18 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
18 Years of Experience	12 Years of Experience	24 Years of Experience	14 Years of Experience
No Virtual Visit Option	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English, Hindi, Gujarati, Urdu	Speaks English, Spanish, Tamil, Arabic, Malayalam	Speaks English
Puyallup , WA	Lawrenceville , GA	Denton , TX	Phoenix , AZ
Med School: Upstate Medical University/ College of Health Professions	Med School: Smt N H L Municipal Medical College	Med School: Stanley Medical College
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Arthroscopy
Bone Fracture
Carpal Tunnel Syndrome
Herniated Disc
Hip Surgery
Joint Pain/Swelling
Joint Replacement
Knee Surgery
Laminectomy
Orthopedic Surgery
Osteoarthritis
Scoliosis
Sports Medicine
Surgery

Benjamin Chen holds an active medical license in the state of Washington.

Medical License

Medical Doctor with an active medical license in the state of Washington that expires in 2026.

Education & Training

Medical School

Graduated from Upstate Medical University/ College of Health Professions in 2008.

NPI Number

Benjamin Chen's NPI number is 1609049295.

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Dr. Dale Edward Alsager, DO
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32 Years Exp | Maple Valley, WA
(14)
Robert R Guion
Emergency Medicine
39 Years Exp | Tacoma, WA
(0)
Jackie Chu Toh
Physical Medicine & Rehabilitation
54 Years Exp | Burien, WA
(0)
Michael Ray Snedecor
Public Health & General Preventive Medicine
39 Years Exp | Tacoma, WA
(0)
Joshua Smith
Diagnostic Radiology
3 Years Exp | Jackson, MS
(0)
Christian Alexander Burgos-Sanchez
Diagnostic Radiology
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(0)

Is Benjamin Chen accepting new patients?: Benjamin Chen is accepting new patients on Vitals. View Benjamin Chen's profile on Vitals to make an appointment.
How can I make an appointment with Benjamin Chen?: You can find contact information for Benjamin Chen here on Vitals.
Does Benjamin Chen accept my insurance?: You can see the insurance plans that Benjamin Chen accepts on their Vitals profile.
Which hospitals is Benjamin Chen affiliated with?: Benjamin Chen is affiliated with Multicare Auburn Medical Center.
Where is Benjamin Chen's office located?: Benjamin Chen's office is located at 1450 5th St. SE Suite 4200, Puyallup, WA, 98372.

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