Dr. Bijal Desai, MD

I didn't have a scheduled appt. they took me right away after I explained my situtuation, I really appreciate the service the hospitality!! and there Compassion as well as my referrals with no problem!

Dr Desai is a very good nephrologist who explains in layman's terms what medically is happening in your kidneys. HOWEVER, (and it is a very, very big negative) he is surrounded by the worst staff of assistants I have ever encountered! His office manager and other associates, Shivan and Judy, are rude, and the complete opposite of helpful. I talked to Shivan 3x to get ready for my appointment and get a renewal of my prescription. She said I had to come into the office to get my script and they could not email it or mail it. (Even though they did that in the past). Finally I had them email it to me after calling for the 3rd time. Also, she never relayed the information to Dr. Desai that I would like to speak with him. When I called again, she just transferred me to Judy who was just as rude and obnoxious. Whenever they say they submitted my prescription, my pharmacy never has it and I have to call them back (and deal with the rude and obnoxious Shivan and Judy) and get them to… resend. Sometimes a 3rd time. Finally I just had Dr. Desai actually write a script. In November, during a massive snowstorm, they closed the office but neglected to call me so I drove in the snow to get there and they werent there! The final straw was today when I asked for Dr. Desai to call me and Judy hung up on me. If you enjoy getting stressed out and being disrespected in nearly every breath, then by all means go experience the rude and obnoxious Shivan and Judy. But as for me, I've had enough.

The receptionist was so rude and unhelpful that I cannot bring myself to use this doctor.

he was very pleasant dr. gAVE VERY GOOD EXAM EXPLAIN ANY QUESTIONS I HAD STAFF WAS FRIENDLY AND DIDNT RUSH VISIT