Dr. Bruce Jonathan Massel, MD

this doctor is all about this doctor, he is cold, disinterested and his only interest are in his area of clinical interest. he frowns on asking questions and when something does come up in a test he ignores it. when he changed practices and went to a new medical group no one informed the patients when trying to contact him thru the former practices portal.. messages went unanswered and when calling the office got a lackadaisical response of we sent out a letter, sorry u did not get it. this guy had to know he was changing affiliations as he wanted me to schedule a follow up appointment with his former office and no one followed up to find out why.. now i have to find an new pcp, but i can assure you it will not be him.

I've had to find new healthcare after over 10 years with this doctor. In my opinion, his lackadaisical approach to my healthcare combined with the staffs inefficiency and rudeness is not only a disservice to his patients, but may also put there health in serious jeopardy. Perscriptions requests from patients or pharmacies are often not addressed on a timely basis, but according to his office it's always the pharmacies fault. On a recent visit when I indicated I was having ongoing pain in my left knee the doctor told me it was a combination of old age and that i was doing too much yoga. A trip to Immediate Care led to a diagnosis of a torn miniscus. Prior to that the doctor ordered a CT scan. Proper paperwork was not filed with BCBS at that time. Now because he's changed practices, they cannot refile the claim, so I have to pay the bill. I would schedule his first appointment on Saturday to get in and out quickly, but he always ran at least 5 - 10 minutes late - no respect for others… time. Do yourself a favor and find another doctor.