Dr. Carlene Angella Phoenix Wilson, MD

Covid

Went to bee seen since could not walk without severe pain. Told that they do not give pain medications. I didn't ask for pain meds I asked to have xrays and find out why I couldn't walk. Told xrays were essentially normal. A "little arthritis" and I could see a pain specialist. Self referred to another doctor to find out my hip was bone on bone! I needed a hip replacement. Something that easy to diagnose was not!! Instead I suffered longer than one should have without anything for the pain on top of it. Doesn't listen when explaining that a situation you have had previously and what medications actually work on the problem. Gives you the same medications that DO NOT HELP. Very unconcerned about you as a patient.

I was very satisfied with my last visit with the doctor, always courteous and caring, very professional. The staff is very friendly and helpful.

Great staff, fantastic Doctor. We have been going here for years from the old office to here. The doctor is very patient and very knowledgeable. I would recommend this office to anyone who is looking for great service and to feel better fast. I have never been disappointed with the care I received. I like the girls up front.

For so long I have been searching for a good doctor, now I can say I found one. She is remarkable, a good caring listener . I waited a very long to get an appointment to meet with her but it was worth it. Dr. Wilson will be my doctor from now on. I also like her office and the staff; they are all very friendly and helpful. Keep up the good work doc!

I love going to see Dr. Wilson because she makes me feel like a person, she listens to my concerns and reason with me. She does not push drugs on me, she talks to me, she does not rush me when I am talking but show that she cares. I am feeling so much better since my last visit with her. Doc, please keep up the good work, wish there were more like you around!

I waited a long time to be a patient, but it was worth my while. I was very impressed with Dr. Wilson, which confirms the good things I have always heard about her. This will be my home!

When we first started with Dr. Wilson in 2006 she was an attentive, competent physician. Then in 2008 she moved her practice to a huge beautiful building. Since then she has hired multiple nurses to see her patients. Nurses come & go monthly & the office staff seems to be in a constant stake of confusion. They have made duplicate appointments for my husband several times & even called us saying he is due for an apt even though he was in just the week prior. She prescribed Omeprazole 20mg daily for my heart burn. When I finally got a new doctor he said Omeprazole is NEVER to be used on a regular basis, much less daily for 8 years & that is probably the cause of the neuropathy in my hands. I am thinking of suing her for malpractice. Stay clear of this Dr. Her practice is nothing but a cattle call. Her aim is to get as many patients as she can, regardless of the care.

Seems to run three month check-ups through office, not readily available when needed. Switching between nurse practitioners does not promote any continuity of your care.

Only has 1 doctor in her large facility & rarely sees her patients. Instead she hands off her patients to her nursing staff whom usually see the patients. It is hard to get an appointment when needed & the revolving door of nurses hired & fired makes it hard to have confidence in their care. In addition her office bills extra to write scripts.