Dr. Carlos E Maas-Herken, MD

My mother was a patient of Dr. Maas and made every appt except for the overnight sleep study. It was expressed and noted that she has agoraphobia due to the severity of her scarring from being burned and previous traumas. He said they would accommodate her if she had difficulty making the sleep study appointments. I called twice that she would not make the sleep study appointment because of her issue. They called back and assured me to try once more and that they would see about having her study another way. Well, the third time was not it. I called them and requested if they could do an in-home sleep study- which she meets the criteria for! How did they respond? Instead of calling me back to prescribe it, they mailed a letter firing her as a patient! I know they make more money with in-house sleep studies from the insurance companies than have the in-home one order! He is greedy, his staff is rude, and they genuinely do not care about the mental anxiety issues that patients… can have, especially those who have had severe trauma in the past! I do not recommend them at all, and I have notified all involved that he did not care to attempt to meet my mother's medical needs or accommodate her disabilities! What they did was medical discrimination and negligence and a direct violation of his Hippocratic oath! Medical discrimination is a federal offense, and the ADA has been formally notified!

I have seen Dr. maas for over 20 yeats. he has always been kind, respectful taking the time. patieintly to expain the causes of illnes, the possibbl treatments. I have never had any issues with staff, they are courtious and pleasant. I have not heard them dicuss patients. In most other Dr.s office I have heard a lot of information, insults

One of the best .

He takes notes, dictates right there and not to not miss anything. Has a sleep study set up and equipment to have your pulmonary function tests done. Every thing made easier

I was placed in the hospital, feeling almost dead, and Dr Maas, and Dr Monge took such good care of me. I had a disease Legionarre's disease and was in the hospital for 21 days. I feel I own my life to Dr Maas, for overseeing my health. I have COPD as well, and if not for him, I don't know where I would be now. He took alot of time and alwasys had a smile.

Dr. Maas and Dr. Monge pulled me through a very difficult sickness, that most other doctors had "given up on me. Dr. Maas has a super bedside manor, putting me at ease, during this time of my life,

Went there twice and waited over an hour both times. Will not go back

Very poor bedside manner and poor judgement. Not looking directly in the eye. Talking to me while typing on his computer.