Dr. Cassandra H. Hernandez-Sheppard, MD | Allen, TX | Family Physician

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Dr. Cassandra Hernandez-Sheppard treats benign prostatic hyperplasia, diabetes mellitus, and geriatric diabetes. She practices family medicine and emergency medicine and has been in practice for 29 years. Dr. Hernandez-Sheppard earned her medical degree from McGovern Medical School at the University of Texas Health Science Center at Houston and sees patients in Allen, Texas. Patients on Vitals rate Dr. Hernandez-Sheppard 4.45 out of 5.

Overview based on verified provider data

accepting new patients
4.5

11 Ratings
29 years of experience
1 insurance plan accepted
speaks English
Mcgovern Medical School At The Univ Of Texas Health Science Ctr At Houston
6 written reviews
2 specialties
1 area of expertise
1 office location
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Hernandez-Sheppard's Ratings and Reviews

4.5

11 Ratings with 6 written Reviews

Average Wait Time 15 Minutes

How was your appointment with
Dr. Hernandez-Sheppard?

Patients’ Perspective

Gave an accurate diagnosis: (8) Did WellNeeds Improvement (0)
Had a good bedside manner: (8) Did WellNeeds Improvement (0)
Spent time with me: (8) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (8) Did WellNeeds Improvement (0)
Flexible scheduling: (8) Did WellNeeds Improvement (0)
Saw me in a timely manner: No Ratings
Staff was courteous: No Ratings

11 ratings & reviews

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Showing 1 to 6 of 6 reviews

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I had a great experience at this location, staff was friendly, Dr. Sheppard was attentive and informative, she was precise and prompt, offered options and gave me positive feedback which i appreciated.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

March 26th, 2015

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Dr. Sheppard is always compassionate, caring and down to earth. She takes her time with you and makes sure all your questions are answered. I would follow her if she ever moved her practice. The office staff is professional.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

March 8th, 2015

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The weather has been truly terrible this week and my family doctor closed his office. I went to CareNow because I could not wait for my family doctor to open back up. After being seen by the doctor there I was diagnosed with pneumonia and Dr. Sheppard was wonderful! She made sure I understood the importance of following the directions for taking my medications and also to follow up to make sure I was not getting worse. I was going to go to my family doctor for my follow up but his office was still closed due to the weather so I came back to see Dr. Sheppard again. I am very pleased with my experience and will definitely use CareNow for my health needs in the future.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 28th, 2015

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Fantastic consistent doctor. Very thorough across all of our family members, good listening skills, and a partner in better health.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 1st, 2015

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Quick and easy! She really listened to my concerns.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

January 27th, 2015

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Was treated at CareNow walk-in facility in West Frisco. A grinding-rasp tool used with pneumatic tools, had disintegrated & lodged a piece of metal shrapnel in my bicep. I was taken back within minutes to clean & Examine extent of injury. X-ray was done to insure no metal pieces left in arm after removal, stitches followed to close wound, along with a tetanus shot & antibiotics prescribed. Everyone involved was professional, warm, caring & friendly. Would I recommend? YES!!!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

June 18th, 2010

Carenow Urgent Care Allen

1218 W McDermott DrAllen, TX 75013

Tel: (972) 390-9000

Mon8:00 am - 10:00 pm

Tue8:00 am - 10:00 pm

Wed8:00 am - 10:00 pm

Thu8:00 am - 10:00 pm

Fri8:00 am - 10:00 pm

Sat8:00 am - 8:00 pm

Sun9:00 am - 5:00 pm


Dr. Cassandra H Hernandez-Sheppard, MD	Dr. Andrew Minigutti, MD	Dr. Ramisa Rahman, DO	Lana Heath, FNP, ARNP
Family Medicine	Family Medicine	Family Medicine	Family Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.5 (11 Ratings)	4.4 (25 Ratings)	0 (0 Ratings)	4.9 (51 Ratings)
29 Years of Experience		5 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English	Speaks English	Speaks English, Spanish, Urdu, Bengali	Speaks English, Spanish
Allen , TX	Frisco , TX	Dallas , TX	Frisco , TX
Med School: Mcgovern Medical School At The Univ Of Texas Health Science Ctr At Houston	Med School: University Of Texas Medical Branch At Galveston	Med School: University of the Incarnate Word School of Osteopathic Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Medicare - Medicare

Emergency Medicine

Dr. Cassandra H Hernandez-Sheppard holds an active medical license in the state of Texas.

Medical License

Medical Doctor with an active medical license in the state of Texas that expires in 2027.

Education & Training

Medical School

Graduated from Mcgovern Medical School At The Univ Of Texas Health Science Ctr At Houston in 1997.

NPI Number

Dr. Hernandez-Sheppard's NPI number is 1316012719.

Larrite Debaptist Reed
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Sandra Kay Rogers
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(0)
Micah Deshaun Martin
Nurse Practitioner
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(0)
Kwabuaa Woods
Emergency Medicine
9 Years Exp | Dallas, TX
(0)
Mara Carlson Struwe
Nurse Practitioner
| McKinney, TX
(0)
Alexander Bradley Guinn
Anesthesiology
6 Years Exp | Dallas, TX
(0)
Holly Christine Blanton
Nurse Practitioner
| Dallas, TX
(0)
Alecia Anne Hathaway
Public Health & General Preventive Medicine
44 Years Exp | Mineral Wells, TX
(0)
Savannah Renae Power
Nurse Practitioner
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(0)

Does Dr. Cassandra Hernandez-Sheppard accept my insurance?: You can see the insurance plans that Dr. Cassandra Hernandez-Sheppard accepts on their Vitals profile.
Does Dr. Cassandra Hernandez-Sheppard accept virtual/telehealth appointments?: Dr. Cassandra Hernandez-Sheppard has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
What languages does Dr. Cassandra Hernandez-Sheppard speak?: Dr. Cassandra Hernandez-Sheppard speaks English.
How can I make an appointment with Dr. Cassandra Hernandez-Sheppard?: You can find contact information for Dr. Cassandra Hernandez-Sheppard here on Vitals.
Where is Dr. Cassandra Hernandez-Sheppard's office located?: Dr. Cassandra Hernandez-Sheppard's office is located at 1218 W McDermott Dr, Allen, TX, 75013.

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