Dr. Cathleen R. Caraballo Shanks, OD | GREENWOOD, IN | Optometrist

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Dr. Caraballo Shanks works in GREENWOOD, IN and 1 other location and specializes in Optometry.

5

23 Ratings
20 insurance plans accepted
23 written reviews
1 specialty
2 areas of expertise
2 office locations
Female

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Based on patient feedback. Read the reviews

Dr. Caraballo Shanks' Ratings and Reviews

5

23 Ratings with 23 written Reviews

Average Wait Time 13 Minutes

How was your appointment with
Dr. Caraballo Shanks?

Patients’ Perspective

Gave an accurate diagnosis: (20) Did WellNeeds Improvement (0)
Had a good bedside manner: (20) Did WellNeeds Improvement (0)
Spent time with me: (19) Did WellNeeds Improvement (0)
Provided follow-up after the visit: (16) Did WellNeeds Improvement (0)
Flexible scheduling: (17) Did WellNeeds Improvement (0)
Saw me in a timely manner: (2) Did WellNeeds Improvement (0)
Staff was courteous: (2) Did WellNeeds Improvement (0)

Patients consistently praise Dr. Cathleen Rosalie Caraballo Shanks for her knowledge, professionalism, and friendly demeanor, noting her ability to thoroughly explain diagnoses and create a welcoming atmosphere. Many highlight the ease of scheduling appointments and her efficiency during visits, as well as her genuine care and dedication to patient well-being. While the reviews analyzed do not provide any negative comments or constructive criticism, the overwhelmingly positive feedback emphasizes Dr. Caraballo's exceptional service and patient trust in her expertise. Overall, patients highly recommend her for all eye care needs.

AI-generated from the text of patient reviews

23 ratings & reviews

Sort:

Showing 1 to 10 of 23 reviews

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Dr. Caraballo is efficient in her profession and very informant and educational.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Needs Improvement

July 1st, 2026

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Dr. Cathleen is very knowledgeable, helpful, friendly and professional.

Did Well

Gave an accurate diagnosis
Had a good bedside manner

Needs Improvement

June 1st, 2026

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The doctor was very profesional and helpfull, I’m so pleased with the service. Everybody was helpful and easy going.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

May 19th, 2026

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Dr. Cathleen is very knowledgeable, helpful, friendly and professional… My wife and I always go to her for our annual eye screening.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

Needs Improvement

May 12th, 2026

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Dr. Caraballo is my go to. Her knowledge, professionalism and demeanor are top notch for all my eye care needs.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me

Needs Improvement

May 12th, 2026

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I give her a 10 !!! She is just amazing, great knowledge, very sweet, and take time with you!! I hope more doctors will be like her !!! Thank you so much Dr Caraballo !!! God bless you !

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

February 11th, 2026

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Excellent!! Friendly, professional and knowledgeable!!

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

January 29th, 2026

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I had the best experience. Easy check in , no wait and a very efficient service provided by Dr. Caraballo.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

January 29th, 2026

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She makes it easy to get a check up and confidence that she is very thorough

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 12th, 2025

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She was great and very personable. Staff was friendly and patient when dealing with an insurance hiccup. I would definitely recommend.

Did Well

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling

Needs Improvement

December 11th, 2025

Dr. Cathleen Rosalie Caraballo Shanks

1251 N US HIGHWAY 31 N STE K03AGREENWOOD, IN 46142

Tel: (317) 883-0419

Tyson Eye

8004 Vintage PkwyEstero, FL 33967

Tel: (239) 542-2020

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 5:00 pm

SatClosed

SunClosed


Dr. Cathleen Rosalie Caraballo Shanks, OD	Dr. Michael Dwayne Miller, OD	Dr. Visionworks Castleton Square Mall	Dr. Sydney Elizabeth Lee
Optometry	Optometry	Optometry	Optometry
	Accepts New Patients
5 (23 Ratings)	0 (0 Ratings)	0 (0 Ratings)	0 (0 Ratings)
	36 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
	Speaks English
GREENWOOD , IN	Mooresville , IN	Indianapolis , IN	Indianapolis , IN
	Med School: Indiana University School Of Optometry
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Aetna
Aetna - HMO
Assurant Health
Blue Cross Blue Shield
Cigna
Cigna - PPO
EmblemHealth
EmblemHealth - PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) - PPO
Florida Blue: Blue Cross Blue Shield of Florida
Florida Blue: Blue Cross Blue Shield of Florida - Medicare
Humana
Imagine Health
Medical Mutual
Medicare
Medicare - Medicare
Premier Health Plan
UnitedHealthcare
UnitedHealthcare - Medicare

Optometry

Eye Exam
Vision Therapy

Dr. Cathleen Rosalie Caraballo Shanks holds an active medical license in the state of Florida.

Medical License

Doctor Of Optometry with an active medical license in the state of Florida that expires in 2027.

NPI Number

Dr. Caraballo Shanks' NPI number is 1295266583.

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Dr. Kerrie A Brown
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Dr. Mary B Woehrle
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(0)
Dr. Angela A Archer
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(0)
Dr. Bruce R Smith
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(0)
Dr. Irving A Freedman
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(0)
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Is Dr. Cathleen Rosalie Caraballo Shanks accepting new patients?: Dr. Cathleen Rosalie Caraballo Shanks has not indicated that they accept new patients. Contact their office through their Vitals profile to check for availability.
How can I make an appointment with Dr. Cathleen Rosalie Caraballo Shanks?: You can find contact information for Dr. Cathleen Rosalie Caraballo Shanks here on Vitals.
Does Dr. Cathleen Rosalie Caraballo Shanks accept virtual/telehealth appointments?: Dr. Cathleen Rosalie Caraballo Shanks has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Does Dr. Cathleen Rosalie Caraballo Shanks accept my insurance?: You can see the insurance plans that Dr. Cathleen Rosalie Caraballo Shanks accepts on their Vitals profile.
Where is Dr. Cathleen Rosalie Caraballo Shanks's office located?: Dr. Cathleen Rosalie Caraballo Shanks's office is located at 1251 N US HIGHWAY 31 N STE K03A, GREENWOOD, IN, 46142.

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