Dr. Charlene Zhiyi Chao, MD

Excellent surgeon and provided detailed information prior to and after the surgery.

Performed my surgrey and it went better than great

Worst Hospital ever! This place is a nightmare. I had a minor surgery scheduled from a month ago, I showed up to my at 2:30 pm appointment 2 hours early as advised , I also been fasting since 12 am from the night before. Long story short, it is now 8:30pm and my Dr has not even met with me. I asked this lazy worker in the front desk if I can speak to someone because I have been waiting for over 6 hours. The lady on the front desk said she doesnt no nothing and I have to wait. Then I proceeded to tell her I will be leaving thats when she called a registered nurse that said she will get my Dr on the phone. Finally I got the Registered nurse to get Dr on the phone screaming on top of her lungs "WHAT DO YOU WANT ME TO DO" then she advised the Registered nurse to hang up the registered nurse told me " I CANT SPEAK TO YOU NO MORE BYE" slamming the phone down. Note I have been patiently waiting with out saying a word and this is the type of treatment i received..... The Dr made her RN… hangup on me before I even was able to say one word. I never felt more humiliated in my life. I eventually left without my procedure or someone consulting me. Stay away from this hospital. I will call patient relations but I doubt they will address this issue.

She is very cold and annoyed. Bad experience!