Dr. Charles Edward Flack, MD

Over an hour to see the doctor. Overcrowded waiting room and a distracted front desk staff. The visit was awful!! I rather drive farther than ending up aggravated over the many things wrong with this doctor visit. People have forgotten than we pay high price for a doctor’s service.

After almost two hours waiting in the waiting room we walked out. Way over book and don't care how long we wait as a result! Terrible office, stay away. Drive, if you have to! It'll be better service. Money Mill Warning. Quantity NOT Quality?

Dr. Flack is an outstanding urologist and surgeon. He saw my 6 month old son for emergency surgery and went above and beyond to help him. He truly cares for his patients and he is very good at what he does. I would recommend him in a heartbeat.

I waited Over two hours. My time is valuable too! Never going back.

Dr. Flack is an amazing physician. My son is now 15 years of age and at the time he did his reconstruction I didn't know what to expect. Dr. Flack assured me I would be pleased and I'm. I lived in Tallahassee and traveled back and forth just for him. When I was told my son needed to see a urologist for another reason without hesitation I made an appointment with Dr. Flack.

Prior to my 8 mo. old son's surgery for hypospadias, we had an appointment with Dr. Flack who clearly described the procedure my son was about to undergo and assured me that this procedure was routine. My son would be back to crawling happily in the house like normal in a matter of days. My son would just need the appropriate time to heal from his surgery which did go successfully. The hospital staff at Palms West were awesome and Dr. Flack did an amazing job at correcting my son's urethra.

Dr. Flack is the best! He really made me feel at ease about my sons surgery and did an awesome job! Definitely great with people, especially children, and great at his job.

This was the most unprofessional doctor's office I ever went to. The entire staff is incompetent. They filed our claim wrong with insurance and refuse to pay us back the $900 they stole from us. Do not waste your time with this doctor.

Dr. Flack was amazing. I was way beyond nervous going to this visit, but made us feel at ease. With patience and kindness explained every detail till we felt better. I traveled an hour and a half to get to Dr. Flack and with pleasure I would do it again. THANK YOU DR. FLACK & staff. ;)

I had a tough time making an appointment, played phone tag. Once I got the new patient coordinator, Tammy on the phone it went well. She was very kind and helpful. When I brought my child in I could see why I had to play phone tag, the new patient coordinator works up front and checks you in. Very busy. I had a conversation with the office manager about a payment plan and she was down right rude! Dr Flack is amazing. Smart man, I'm glad that i brought my child there. Nurse Lauren was very sweet, gentle, and caring with my child.