Dr. Charles Walter Mitchell, MD

Dr Mitchell sr at clear creek clinics is amazing. Also his pa. But when a staff member does not know how to put in a simple prescription for a needed antibiotic that’s when I have a prob. Could have been her first day don’t know but I kept telling her the pharm at copperas cove Wmart NOT H-E-B and NOT fexptess scripts. I had to wait for 2 weeks to rec keflex. Called she spoke to someone then said she would have someone call me. Never did. And this was not thanksgiving weekend. I hate this but I need to switch to a facility with a good dr and staff. Not going back. Gave stars for dr n pa.

I believe Mitchell and his office staff to be racist, provide poor service at an arbitrary and extreme expense. I will find another primary care general practice.

I am sadden by the display of unprofessionalism from his front desk staff.  I am certain that this is not a display of the level of professionalism and appropriate behavior that a family care institution such as Central Texas Health Care would ever adhere to.  I strongly suggest that the staff receive customer service, consideration of others, or additional required training to understand what it means to care for customers!

VERY GOOD SERVICE, AND II HAVE NEVER HAD ANY PROBLEMS WITH THE SERVICE PROVIDED BY DR. MITCHELL

Several years ago I learned that my chart had a certain red sticker placed on it and it meant that they planned to "get rid of me." I had severe non-mitigated pain from a motor vehicle collision. I was prescribed hydrocodone bitartrate. But, once they decided to move me along to pain management, their service was poor and the office manager was hateful. She denied I had to wait over 7 hours to be seen during a previous visit. (I waited to be seen because I knew the ER could only prescribe a few days of pain med. Although my experiences were poor, I still recommend Dr. Mitchell to others. My diagnosis and situation was unique to me. Dr. Mitchell will get you out of pain, but he can only prescribe narcotics for just so long. I agree with some of the other comments - that staff seems to be a contributing factor for poor service.

I have been a patient of this clinic for 2010. Although I have not been seen by Dr. Mitchell his assisting PA(s) have been very caring. The Mitchell staff has always been courteous and professional. My wait time for scheduled appointment have been between 10 to 30. As for being a walk-in the wait could be hours.

Dr. Mitchell is a true professional. He carefully listens to my symptoms/complaints, is kind, courteous and thorough. Once he determines the diagnosis, he takes the time to discuss the proper treatment, orders any lab work to be done and followup, when necessary. I am very pleased with the care that I have received from him.

Dr Mitchell is my primary Physican. I have not had any problems with his staff or any problem when out of town to get prescriptions filled, My visits are scheduled and is meet with ease.The ony time I have to wait if I do a walk in, but he will see me as quickly as possiable.

LONG WAIT!!!!

While I believe Dr. Mitchell is an okay doctor, his staff is useless. Like many doctors' staffs, they only care about how you're going to pay. Call backs take days. Prescription issues go unresolved. The nurses are incompetent. Come on Doctor Mitchell, can't you find some other people to help you in your practice?