Dr. Charlotte M. Kastl, MD

Outstanding Experience

Good conversation and suggested treatment.

Dr Kastl very attentive to my condition and treatment plan in coordination with my assigned PA

Dr. Kastl is terrific. She is great st explaining complex issues and presenting options. She then works with me to identify solutions. I appreciate her recognition of my need to know what my choices are.

very good

I did not have a good experience working with Dr. Charlotte Kastl. Other people in her same office were pleasant and helpful. Dr. Kastl was uninformed in her own field, didn’t communicate with people in her own office, and was dismissive and unprofessional. If you have chronic illness(es), you tend to be on the lookout for medications that are effective as well as symptoms and diagnoses from others with similar ailments. When I asked Dr. Kastl about a medication that others found helpful, she had “never heard of it” (end of conversation). When I had an appointment with another doctor in the office, Laura A Cinski (who was wonderful), I described my symptoms and asked if it could be a type of migraine I’d read about. She said that sounded exactly right and we talked about treatment. When my next appointment was back with Dr. Kastle, I told her about that type of migraine, she had “never heard of it” (end of conversation). When I had an appointment with the nurse practitioner in the… office, Leandra S Armstead (who was also wonderful), she modified my prescription for one medication to take regularly as a preventative (I also have a second medication that’s taken at the onset of pain). Unfortunately, it didn’t work well so I messaged the office about it and asked for a refill of the medication that I take at pain onset. For some reason, the prescription request did not make it to my pharmacy. It’s happened on occasion – one time I know the pharmacy’s system went down for an hour and that happened to coincide with when my prescriptions were sent. I followed up with Dr. Kastl when the pharmacy never got the refill authorization and she would not believe me. She accused me of abusing pain medication. I even gave her a screenshot of the last refill date and asked her to contact the pharmacy for verification. She refused to do anything and gave me a very holier-than-thou speech about her duty as a doctor. It was a really horrible experience. If you’re someone who has chronic pain, it’s just mind-boggling and disheartening when a doctor gaslights you, blames you, or shames you for needing help managing your pain. Unless you really like that %^$&, don’t see Dr. Kastl. P.S. Any doctor who tells you not to do your own research probably has delusions of grandeur. In today’s world where so much information is at our fingertips and we can reach out to people around the world who have the same health issues, it’s ludicrous not to take advantage of that. Granted, you probably shouldn’t do most of your health-based research at Betty’s Holistic Health Emporium of Crystals and Essential Oils (my apologies to Betty if this is a real thing), but there are good resources out there and you deserve a doctor who says “Let’s look into it,” rather than rolling their eyes at you.

She is wonderful. She is compassionate, caring, and knowledgeable.

This is my first time ever leaving a review for a medical professional or medical practice. Like many other reviewers mention, Dr. Kastl was very quick to recommend prescription medication WITHOUT ever mentioning the possible side effects associated with the medication. Dr. Kastl later became extremely dismissive and condescending towards me when I told her I simply did not feel comfortable. She even logged out of her computer while I was in the middle of explaining my concerns. She told me point blank, that she could not do anything to help me other than to “increase my dosage.” Like many other online reviewers mention, the entire experience left me rattled… and frankly, alarmed. I still don’t fully understand why I was criticized and talked down to for wanting to take a more natural approach first. Instead, it felt like the doctors at Inova Neurology were handing out prescription drugs like candy. It makes you wonder, what's in it for them? Clearly NOT patient care.

Kastl was condensing, dismissive, and incredibly unhelpful. She didn't listen to my concerns and simply wanted to provide scripts. Overall a disheartening and frustrating experience

Excellent and caring physician!