Dr. Christian Mclain Neff, MD

I called the ER before I came because I fell and injured my knee. Having been a military aerospace medic veteran, I knew there was ligament issues. When I called I asked would the doctor have the ability to do an MRI for my ligaments. I was told the doctor would be able to 1) call on call mri or 2) I could wait til they get in and they would give me an MRI. So I waited a few hours til it was close to opening time for the MRI tech. When I got to the ED doctor Neff refused to get me an MRI because he didn’t want to burden the MRI tech (not based on diagnosis) I was livid because I was quoted that he would be able to. So now I have spent thousands of dollars for no reason. He was very unprofessional and frankly so stubborn and prideful to make an exception. Even if they don’t typically do it. I was told before hand that he would have the ability to do it. So they should keep their word. Very unprofessional. He was very rude and had no sense of compassion. He even said it was a ligament… issue, but did nothing to help.