Dr. Christine Renee Wenrick, DDS

Dr. Wenrick is very knowledgeable and good at what she does. The office is a very beautiful and relaxing place and me and my family were patients of ...

Dr. Wenrick is very knowledgeable and good at what she does. The office is a very beautiful and relaxing place and me and my family were patients of hers for the past 6 years. However, in the past 2 years she has had a high turnover of her entire office staff. Every time we go in it's someone new and the staff have become down right rude. My daughter was in there just recently and said the front desk person was arguing with someone on the phone and she could hear them while she was being treated in the dentist chair. Then they got angry because she could only come in on a Tuesday or Friday due to her college schedule. We have also had constant issues with insurance. They have overcharged us multiple times. The last straw was when they sent out a mass email to all of their patients, in one large group. They just gave everyone's personal email's out, because it was a group email it was all listed right there for all to see. A complete break in patient confidentiality. We have… stopped seeing her and when I called to have our records transferred to a new dentist the staff that took my call wanted to question me as to why we were changing, I said it was personal reasons and they kept pushing and eventually got upset and hung up on me. I was scared to change dentist, having had bad dental work before that Dr. Wenrick had to re-do, but enough is enough. We should not feel like we have to be on the defensive every time we walk into her office and we should not have to be insulted by the office staff.