Craig E. Kannel, MD

Dr. Kannel is the best! A blessing in my life!

Very good, excellent.

Scheduled tests and appointment to see specialist.

I'm going through a rough time medically and Dr. Kannel has been with me every step of the way. His response time to my concerns is usually the same day! I feel heard, even if he doesn't agree. He always has a plan and listens closely to my concerns. I've been his patient for more than 20 years and I have always felt truly well taken care of.

Gave me good direction on future path.

All good- smooth visit with minimal wait time

Visit went quickly and was productive.

I'm the last three months I lost [...] lbs. And lowered A1C from [...] to [...]. No congratulatory remarks. Doctor instructed to watch carbs ( not needed) and recited glycemic index foods. ( not needed). Doctor was perfunctory and disinterested. The goals met by me were highest achievement ever and I felt Imheard and Unseen I am able to be my own champion and my own motivation so no loss there.

Absolutely the worst practice if you want to be treated like a human being. I have been a patient of Dr. Craig Kannell for over 20 years. In the past 5 years I have seen a slow and steady decline in the treatment of me as a patient. I used to feel like I mattered, and that my doctor had a real interest in my health and we'll being. Not anymore. It is now run as a factory. Kannell couldn't care less and just gives a fake smile as he ushers more and more clients through the door. Ask a personal question, and you get a generic answer. Finally, this morning, after a year long wait for my physical, which was scheduled for 8:30am, I visited for the very last time. The appointment was originally scheduled for 8:30am and I received a robo-call (they don't bother with actual human interaction any longer) last week confirming my 8:30 appointment. I arrived early at at 8:12 to wait for the doctor. I was told at this point "you were supposed to be here at 8:00". I explained that I was actually… early. The receptionist then went back and spoke to the elusive "doctor" and came back saying "he says if you have a qustion for him, he'll try to answer it, but he has no time for your physical now." That's it. 20+ years as a patient. And he can't even poke his head around the corner to say hello. No apology for screwing up my appointment time. Nothing. It was like an oil change. I explained that I was VERY upset by this and I was going to find a new doctor. I was told to just go to the main hospital and get my records. Callous. Cold. Uncaring. And this is the culmination of YEARS of declining patient interaction and experience. They treat the clients like sheep and have a reputation with the local pharmacies as a "very difficult practice to work with". I have heard this from employees at both the CVS and Big Y pharmacies. If you want to feel like your primary care physician really cares about you, find another doctor. Find another practice. They absolutely couldn't care less here. Normally I would feel badly about writing a negative review, but others need to be warned. And I told this office I was going to write a review online. I was told to "have a nice day". I gave them the opportunity to make this right before posting. I always say "talk TO them before you talk ABOUT them". They weren't interested. Go somewhere else. I wish I had made a different choice 20 years ago. Now I'm 49 and starting over with a new doctor who knows nothing about me.

excellent and caring doctor with mediocre staff